Hi,
The basic premise is that all web browsers I have tried this far crash or report an error within a few seconds or a minute of using them. It seemed likely that it was an issue with a plug-in or an add-on like the flash player or shockwave, Firefox would for example complain about that. And all browsers would always crash if I tried to play some kind of online game (web browser flash game). But I have tried uninstalling flash and installing it again, to no avail. I have also started internet explorer without any add-ons, and the problem still persists.
At first I thought it might have been some kind of malware, but I have searched the computer thoroughly with AVG, MSE, Malware bytes and none of them have found anything. Finally, I gave up and and reinstalled Windows 7. But the problem persists.
The computer is running Windows 7 Home Premium 64-bit
AMD Phenom II 550 x2 black edition (unlocked to a x4)
4GB RAM
Radeon HD 5770
(Seems very unlikely that it would be a hardware error)
The error logs have been pointing to ntdll.dll and kernel32.dll in most cases, and in a few instances KERNELBASE.dll. This is for IE8 at least. The crash logs for chrome would report chrome.dll and for firefox I dont remember because I haven't installed it yet (reinstalled the OS). Here are a few examples of related crash logs (in swedish, unfortunately):
Felet uppstod i programmet med namn: iexplore.exe, version 8.0.7600.16385, tidsstämpel 0x4a5bc69e
, felet uppstod i modulen med namn: ntdll.dll, version 6.1.7600.16385, tidsstämpel 0x4a5bdb3b
Undantagskod: 0xc0000374
Felförskjutning: 0x000cdcbb
Process-ID: 0x4ac
Programmets starttid: 0x01cbcb700faed4db
Sökväg till program: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Sökväg till modul: C:\Windows\SysWOW64\ntdll.dll
Rapport-ID: 5d08fdef-3763-11e0-a69b-bcaec51ee7f1
Felet uppstod i programmet med namn: iexplore.exe, version 8.0.7600.16385, tidsstämpel 0x4a5bc69e
, felet uppstod i modulen med namn: KERNELBASE.dll, version 6.1.7600.16385, tidsstämpel 0x4a5bdbdf
Undantagskod: 0xc000001d
Felförskjutning: 0x0000b727
Process-ID: 0xf04
Programmets starttid: 0x01cbcb6fc34b7036
Sökväg till program: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Sökväg till modul: C:\Windows\syswow64\KERNELBASE.dll
Rapport-ID: 0127969b-3763-11e0-a69b-bcaec51ee7f1
I have been googling this issue like crazy and most of the solutions are concerned with add-ons or plug-ins. It might have to do with an installed program, but it seems veru unlikely. I have never ecnountered this issue with other computers having pretty much the same programs installed. Or perhaps there is an issue with this particular instance of Windows 7, i.e there is something wring with the install DVD?
I think I have provided you with enough info, but please tell me if there is something else you would like to know.
Thanks!
/S
The basic premise is that all web browsers I have tried this far crash or report an error within a few seconds or a minute of using them. It seemed likely that it was an issue with a plug-in or an add-on like the flash player or shockwave, Firefox would for example complain about that. And all browsers would always crash if I tried to play some kind of online game (web browser flash game). But I have tried uninstalling flash and installing it again, to no avail. I have also started internet explorer without any add-ons, and the problem still persists.
At first I thought it might have been some kind of malware, but I have searched the computer thoroughly with AVG, MSE, Malware bytes and none of them have found anything. Finally, I gave up and and reinstalled Windows 7. But the problem persists.
The computer is running Windows 7 Home Premium 64-bit
AMD Phenom II 550 x2 black edition (unlocked to a x4)
4GB RAM
Radeon HD 5770
(Seems very unlikely that it would be a hardware error)
The error logs have been pointing to ntdll.dll and kernel32.dll in most cases, and in a few instances KERNELBASE.dll. This is for IE8 at least. The crash logs for chrome would report chrome.dll and for firefox I dont remember because I haven't installed it yet (reinstalled the OS). Here are a few examples of related crash logs (in swedish, unfortunately):
Felet uppstod i programmet med namn: iexplore.exe, version 8.0.7600.16385, tidsstämpel 0x4a5bc69e
, felet uppstod i modulen med namn: ntdll.dll, version 6.1.7600.16385, tidsstämpel 0x4a5bdb3b
Undantagskod: 0xc0000374
Felförskjutning: 0x000cdcbb
Process-ID: 0x4ac
Programmets starttid: 0x01cbcb700faed4db
Sökväg till program: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Sökväg till modul: C:\Windows\SysWOW64\ntdll.dll
Rapport-ID: 5d08fdef-3763-11e0-a69b-bcaec51ee7f1
Felet uppstod i programmet med namn: iexplore.exe, version 8.0.7600.16385, tidsstämpel 0x4a5bc69e
, felet uppstod i modulen med namn: KERNELBASE.dll, version 6.1.7600.16385, tidsstämpel 0x4a5bdbdf
Undantagskod: 0xc000001d
Felförskjutning: 0x0000b727
Process-ID: 0xf04
Programmets starttid: 0x01cbcb6fc34b7036
Sökväg till program: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Sökväg till modul: C:\Windows\syswow64\KERNELBASE.dll
Rapport-ID: 0127969b-3763-11e0-a69b-bcaec51ee7f1
I have been googling this issue like crazy and most of the solutions are concerned with add-ons or plug-ins. It might have to do with an installed program, but it seems veru unlikely. I have never ecnountered this issue with other computers having pretty much the same programs installed. Or perhaps there is an issue with this particular instance of Windows 7, i.e there is something wring with the install DVD?
I think I have provided you with enough info, but please tell me if there is something else you would like to know.
Thanks!
/S