AMD HD Radeon Graphics Driver Reinstallation Trouble

Romulator

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Mar 25, 2015
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Okay, I have been at this for the past four days or so, and I haven't gotten anywhere, attempting solution after solution, and cannot for the life of me figure it out.

I woke up one morning, turned on my laptop and realised it had a 640x480 (or 800x600) resolution. I dismissed it and just reset it to my 1366x768 native, then noticed a few graphical issues here and there - which eventually lead me to finding out there was a yellow exclamation mark next to my graphics driver in the Device Manager. However, no matter how much or how I reinstall or attempt to update my graphics, nothing resolves it.

I have countlessly attempted running DDU and then installing Omega 14.12 or other various older versions and I always seem to end up with the "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your graphics card" message.

Driver Fusion's chipsets category also claims I do not have any AMD Chipsets installed, but I have an NVidia one (apparently). Which is unusual because I don't use NVidia and I also believe I have installed the AMD chipsets a few times as well. (See: http://puu.sh/gORe3/2af5f62e04.png)

Using "Have Disk" methods do not seem to work either.

Whatever you tech people can do out there to help would help me immensely. I am pretty strapped for cash and wish to keep this laptop. Willing to try practically everything to see if I can get this fixed.

I am using a HP Pavilion dv6-7002ax Entertainment Notebook PC, with Windows 7 OS.
Device Manager claims I have AMD HD Radeon 7660G for a Display Adapter.

dxdiag.exe - System: http://puu.sh/gOR3u/33d1f21664.png
dxdiag.exe - Display: http://puu.sh/gOR59/ba099eae3f.png

I can provide anything else if needed. Just let me know.
 

cin19

Distinguished
Moderator
Driver Fusion's chipsets category also claims I do not have any AMD Chipsets installed, but I have an NVidia one (apparently). Which is unusual because I don't use NVidia and I also believe I have installed the AMD chipsets a few times as well. (See: http://puu.sh/gORe3/2af5f62e04.png)
What do you mean " but I have an NVidia one"? I am confusing here, because you have the A10-4600m only.

I think you may reinstall the AMD chipset driver first ( optional downloads tab ) http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064#2 and then AMD Catalyst Packages from the same link.
 

Romulator

Estimable
Mar 25, 2015
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4,510
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I genuinely have no idea myself why that NVidia one is there. I recall *ages* ago (like, 2 years maybe), I installed an NVidia control panel to see if I could tweak the settings of a game, perhaps that is for whatever reason still there?

I tried what you asked, even using DDU to clear my stuff before doing so, and still I get the "driver isn't functioning": http://puu.sh/gPKBe/a5b7c86064.png

Driver Fusion once again, does not show an AMD in the Chipsets. /:

Edit: For the first time in the past 5 days, HP is allowing me to download the driver specifically allocated to my laptop on their support site, as I was unable to download due to a fail to initialize. I'll report back if that still doesn't fix it.

Edit 2: Nope. No dice. At least the "driver isn't functioning" message doesn't pop up anymore.

I can also rule out the NVidia chipset things. It's just Driver Fusion showing "all" instead of showing "installed" chipset drivers.
 
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