AMD r7 m260 stops working whenever there is a reboot (windows 10)

[fmenezes]

hi guys,
i have a laptop with a AMD r7 m260 graphic card. everything worked fine until i updated to windows 10.
i started getting really bad performance, so i thought that probably the game was being run by the integrated card.
i reinstalled the AMD driver with success and everything started working again.

the problem is that whenever i reboot the pc, the first problem occurs and i get really bad performance again!
i tried reinstalling the driver again and the same happened, first everything is okay but as soon as i shut off the pc it stops working.

i can get the card to work, but it is annoying to always reinstall the driver when i start the pc...

i also tried several drivers (Crimson 15.12 and Catalyst 15.7.1 which is the one i have installed now) with the same results.

any help is appreciated

thanks in advance

 

[Laptop_Nerd]

Hi,

Please do try a clean install of your graphics card driver that may help in solving the issue.
- Go to Device Manager and uninstall the AMD graphics driver.
- In Programs and Features uninstall anything related to AMD graphics.
- Next is to download and install the latest driver from AMD support site.
- Here's the link: http/support.amd.com/en-us/download
- Once installed, reboot the laptop for all the changes to take effect.
- Test the laptop if the issue has been resolved after the reboot.
- Do also run Windows Update and install all updates available.
- Plus do install the latest BIOS update there is.

 

[fmenezes]

Hi,

Please do try a clean install of your graphics card driver that may help in solving the issue.
- Go to Device Manager and uninstall the AMD graphics driver.
- In Programs and Features uninstall anything related to AMD graphics.
- Next is to download and install the latest driver from AMD support site.
- Here's the link: http/support.amd.com/en-us/download
- Once installed, reboot the laptop for all the changes to take effect.
- Test the laptop if the issue has been resolved after the reboot.
- Do also run Windows Update and install all updates available.
- Plus do install the latest BIOS update there is.

hi,
maybe i didn't express myself correctly but when i said that i reinstalled the driver, what i meant was exactly what you explained, the whole clean process.
the only thing i didn't do is to update the BIOS. i hope that is the problem!

thanks for the answer, i will update soon

 

[fmenezes]

well, it seems to be working fine now although i didn't do anything special...
i guess that that's the way these kind of things work sometimes, they start working for no apparent reason.
thanks for the help guys