Hello! I could really use your help with my current phone problems. I think a list would work best here:
So here is what happens:
When using anything on phone (app, phone, web browser, etc.) it will turn off randomly, sometimes at 50%, sometimes at 90%.
Here is what I have tried:
Resetting the phone to default
Removed un-needed apps.
Over time, I have learned that it isn't the battery or hardware, because the phone will not turn on without the battery, even if it is plugged in. When the phone is plugged in with the battery, everything works fine, nothing resets. Also, when I am not using it (lets say, using it as an alarm) without it plugged in or touching it it will not turn off randomly.
I think I covered everything, in a messy format. I could really appreciate some help, as I can't really use my phone because of this problem.
So here is what happens:
When using anything on phone (app, phone, web browser, etc.) it will turn off randomly, sometimes at 50%, sometimes at 90%.
Here is what I have tried:
Resetting the phone to default
Removed un-needed apps.
Over time, I have learned that it isn't the battery or hardware, because the phone will not turn on without the battery, even if it is plugged in. When the phone is plugged in with the battery, everything works fine, nothing resets. Also, when I am not using it (lets say, using it as an alarm) without it plugged in or touching it it will not turn off randomly.
I think I covered everything, in a messy format. I could really appreciate some help, as I can't really use my phone because of this problem.