I already know how to properly do a factory reset because I have done on a different phone once and this exact phone once before. It worked the first time I did it on this phone but one night I forgot to charge my phone and so it ran out of battery in the middle of the night. I charged and it even said it was on 63% when I tried to turn it on. I turned it on and it displayed the lg logo like it was does when I restart my phone, but i've been waiting for a couple of hours and its still on the lg logo screen. This happened last time when I had to do a factory reset. So I didn't think it was much big of a deal, so i performed another factory reset, but this time It didn't work. It's still on the lg logo screen even though it on full battery and I did a factory reset. HELP!