Anyone know a consumer data recovery service please?

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"Ian S" <iws51remove@cox.net> wrote in message
news:QzBPd.40327$EG1.20043@lakeread04...
> "CeeBee" <ceebeechester@start.com.au> wrote in message
> news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
>> comp.sys.laptops:
>>
>>
>> > Considering how often hard drives crash for no
>> > reason, it's incredibly stupid not to backup your hard drive.
>> > I've had at least three hard drives crash on me and have talked
>> > to numerous others who have experienced such. The odds are
>> > against you.
>>
>> To be honest, I doubt it. Hard drives are pretty reliable these
>> days, and certainly hundreds of procent more reliable than say ten
>> years ago. I find it amazing how few they crash theses days, but
>> it can be a matter of perspective.

> Actually, I think we've passed through a peak in reliability of hard drives.
> Over the past few years, we've maintained the 3.5" physical form but
> increased the capacity by perhaps an order and a half magnitude. I don't
> think it's coincidence that the drive manufacturers no longer warrant their
> drives for three years as was standard a few years ago.

Plenty still do and Seagate is warranting some of theirs for 5 years now.

> Maybe I'm nervous because I just had a 160 GB drive
> replaced in under a year due to SMART errors.

Yep, the technical term for that is 'pathetically inadequate sample'

>> But about backing up you're absolutely right, if it's only your
>> valuable data if you don't have space to make a ghost of your
>> complete hard drive.
>>
>> One consolation, even in the 22dn century we have "non-
>> backupping" dumbos:
>>
>> http://www.firsttvdrama.com/enterprise/e64.php3
>>
>> :)
>>
>>
>>
>>
>> --
>> CeeBee
>>
>>
>> "I don't know half of you
>> half as well as I should like;
>> and I like less than half of you
>> half as well as you deserve."
>
>
 
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"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:378ck7F57tc5vU1@individual.net...
>
> "Ian S" <iws51remove@cox.net> wrote in message
> news:QzBPd.40327$EG1.20043@lakeread04...
> > "CeeBee" <ceebeechester@start.com.au> wrote in message
> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
> >> comp.sys.laptops:
> >>
> >>
> >> > Considering how often hard drives crash for no
> >> > reason, it's incredibly stupid not to backup your hard drive.
> >> > I've had at least three hard drives crash on me and have talked
> >> > to numerous others who have experienced such. The odds are
> >> > against you.
> >>
> >> To be honest, I doubt it. Hard drives are pretty reliable these
> >> days, and certainly hundreds of procent more reliable than say ten
> >> years ago. I find it amazing how few they crash theses days, but
> >> it can be a matter of perspective.
>
> > Actually, I think we've passed through a peak in reliability of hard
drives.
> > Over the past few years, we've maintained the 3.5" physical form but
> > increased the capacity by perhaps an order and a half magnitude. I don't
> > think it's coincidence that the drive manufacturers no longer warrant
their
> > drives for three years as was standard a few years ago.
>
> Plenty still do and Seagate is warranting some of theirs for 5 years now.

Of course you have to compare apples to apples. WD used to warrant their
Caviar drives for three years, now it's one. You can buy an extended
warranty for about $20 which is a pretty significant fraction of the actual
cost of the drive even accounting for the typical warranty markup.
>
> > Maybe I'm nervous because I just had a 160 GB drive
> > replaced in under a year due to SMART errors.
>
> Yep, the technical term for that is 'pathetically inadequate sample'

Well, I never claimed it was an adequate sample. But you might want to
consider reliability results at storagereview.com. A quick
back-of-the-envelope calculation shows that the Caviar drives introduced in
2000 and 2001 had an average percentile score of about 55. Those Caviars
introduced in 2002 and 2003 have an average percentile score of 36.
Percentile score X here means that the drive is more reliable than X% of all
the drives in the survey. Consider the 1200JB and the more recent 2000JB
families: percentile scores of 84 and 14 respectively. Now there are a lot
of caveats in the interpretation of such data, but I don't see much cause
for optimism that reliability of hard drives like these continues to
improve.

I notice you didn't comment on the physical limitations that may be coming
into play in electro-mechanical devices, the size of which has not increased
while the capacity has sky-rocketed by a factor of perhaps twenty or more
all within maybe five years or so.
 
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Ian S wrote:

> "Rod Speed" <rod_speed@yahoo.com> wrote in message
> news:378ck7F57tc5vU1@individual.net...
>>
>> "Ian S" <iws51remove@cox.net> wrote in message
>> news:QzBPd.40327$EG1.20043@lakeread04...
>> > "CeeBee" <ceebeechester@start.com.au> wrote in message
>> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
>> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
>> >> comp.sys.laptops:
>> >>
>> >>
>> >> > Considering how often hard drives crash for no
>> >> > reason, it's incredibly stupid not to backup your hard drive.
>> >> > I've had at least three hard drives crash on me and have talked
>> >> > to numerous others who have experienced such. The odds are
>> >> > against you.
>> >>
>> >> To be honest, I doubt it. Hard drives are pretty reliable these
>> >> days, and certainly hundreds of procent more reliable than say ten
>> >> years ago. I find it amazing how few they crash theses days, but
>> >> it can be a matter of perspective.
>>
>> > Actually, I think we've passed through a peak in reliability of hard
> drives.
>> > Over the past few years, we've maintained the 3.5" physical form but
>> > increased the capacity by perhaps an order and a half magnitude. I
>> > don't think it's coincidence that the drive manufacturers no longer
>> > warrant
> their
>> > drives for three years as was standard a few years ago.
>>
>> Plenty still do and Seagate is warranting some of theirs for 5 years now.
>
> Of course you have to compare apples to apples. WD used to warrant their
> Caviar drives for three years, now it's one.

They seem to be going to three. Newegg has 250 gig WDs with 1 year for $142
and with 3 year for $140. The warranty is meaningless as an indicator of
anything but how long a warranty the marketing department decided would
sell the most drives.

> You can buy an extended
> warranty for about $20 which is a pretty significant fraction of the
> actual cost of the drive even accounting for the typical warranty markup.
>>
>> > Maybe I'm nervous because I just had a 160 GB drive
>> > replaced in under a year due to SMART errors.
>>
>> Yep, the technical term for that is 'pathetically inadequate sample'
>
> Well, I never claimed it was an adequate sample. But you might want to
> consider reliability results at storagereview.com. A quick
> back-of-the-envelope calculation shows that the Caviar drives introduced
> in 2000 and 2001 had an average percentile score of about 55. Those
> Caviars introduced in 2002 and 2003 have an average percentile score of
> 36. Percentile score X here means that the drive is more reliable than X%
> of all the drives in the survey. Consider the 1200JB and the more recent
> 2000JB families: percentile scores of 84 and 14 respectively. Now there
> are a lot of caveats in the interpretation of such data, but I don't see
> much cause for optimism that reliability of hard drives like these
> continues to improve.

But how accurate are those surveys? Do they reflect realworld percentages
or percentages of people who had problems who sought out storagereview? If
it is not based on a random and representative sample then it is
meaningless.

> I notice you didn't comment on the physical limitations that may be coming
> into play in electro-mechanical devices, the size of which has not
> increased while the capacity has sky-rocketed by a factor of perhaps
> twenty or more all within maybe five years or so.

Uh, why would the size "increase"? Perhaps you meant "decrease"? And why
would this make a difference in reliability?

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
 
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"J. Clarke" <jclarke@nospam.invalid> wrote in message
news:cuom7s01lam@news3.newsguy.com...
> Ian S wrote:
>
> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> > news:378ck7F57tc5vU1@individual.net...
> >>
> >> "Ian S" <iws51remove@cox.net> wrote in message
> >> news:QzBPd.40327$EG1.20043@lakeread04...
> >> > "CeeBee" <ceebeechester@start.com.au> wrote in message
> >> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
> >> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
> >> >> comp.sys.laptops:
> >> >>
> >> >>
> >> >> > Considering how often hard drives crash for no
> >> >> > reason, it's incredibly stupid not to backup your hard drive.
> >> >> > I've had at least three hard drives crash on me and have talked
> >> >> > to numerous others who have experienced such. The odds are
> >> >> > against you.
> >> >>
> >> >> To be honest, I doubt it. Hard drives are pretty reliable these
> >> >> days, and certainly hundreds of procent more reliable than say ten
> >> >> years ago. I find it amazing how few they crash theses days, but
> >> >> it can be a matter of perspective.
> >>
> >> > Actually, I think we've passed through a peak in reliability of hard
> > drives.
> >> > Over the past few years, we've maintained the 3.5" physical form but
> >> > increased the capacity by perhaps an order and a half magnitude. I
> >> > don't think it's coincidence that the drive manufacturers no longer
> >> > warrant
> > their
> >> > drives for three years as was standard a few years ago.
> >>
> >> Plenty still do and Seagate is warranting some of theirs for 5 years
now.
> >
> > Of course you have to compare apples to apples. WD used to warrant their
> > Caviar drives for three years, now it's one.
>
> They seem to be going to three. Newegg has 250 gig WDs with 1 year for
$142
> and with 3 year for $140. The warranty is meaningless as an indicator of
> anything but how long a warranty the marketing department decided would
> sell the most drives.
>
> > You can buy an extended
> > warranty for about $20 which is a pretty significant fraction of the
> > actual cost of the drive even accounting for the typical warranty
markup.
> >>
> >> > Maybe I'm nervous because I just had a 160 GB drive
> >> > replaced in under a year due to SMART errors.
> >>
> >> Yep, the technical term for that is 'pathetically inadequate sample'
> >
> > Well, I never claimed it was an adequate sample. But you might want to
> > consider reliability results at storagereview.com. A quick
> > back-of-the-envelope calculation shows that the Caviar drives introduced
> > in 2000 and 2001 had an average percentile score of about 55. Those
> > Caviars introduced in 2002 and 2003 have an average percentile score of
> > 36. Percentile score X here means that the drive is more reliable than
X%
> > of all the drives in the survey. Consider the 1200JB and the more recent
> > 2000JB families: percentile scores of 84 and 14 respectively. Now there
> > are a lot of caveats in the interpretation of such data, but I don't see
> > much cause for optimism that reliability of hard drives like these
> > continues to improve.
>
> But how accurate are those surveys? Do they reflect realworld percentages
> or percentages of people who had problems who sought out storagereview?
If
> it is not based on a random and representative sample then it is
> meaningless.
>
> > I notice you didn't comment on the physical limitations that may be
coming
> > into play in electro-mechanical devices, the size of which has not
> > increased while the capacity has sky-rocketed by a factor of perhaps
> > twenty or more all within maybe five years or so.
>
> Uh, why would the size "increase"? Perhaps you meant "decrease"? And why
> would this make a difference in reliability?

What has happened is that the areal density of the plates has increased
dramatically in order to get the same amount of capacity in the same
physical space. That means that the precision of every component has had to
be significantly improved (not so easy when we are dealing with moving
components). That initial precision has to maintained so if we don't improve
for example, the wear characteristics of the device, they are liable to fail
sooner. Ultimately, there are limits to how well we can limit factors such
as wear of mechanical components.

> --
> --John
> Reply to jclarke at ae tee tee global dot net
> (was jclarke at eye bee em dot net)
 
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"J. Clarke" wrote:
>
>
> ?? Perhaps he meant "tend not to accept that their backups are _not_
> failsafe"?

Thanks for pointing it out - I did indeed mean exactly that.


Odie
--

RetroData
Data Recovery Experts
www.retrodata.co.uk
 
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Ian S wrote:

> "J. Clarke" <jclarke@nospam.invalid> wrote in message
> news:cuom7s01lam@news3.newsguy.com...
>> Ian S wrote:
>>
>> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
>> > news:378ck7F57tc5vU1@individual.net...
>> >>
>> >> "Ian S" <iws51remove@cox.net> wrote in message
>> >> news:QzBPd.40327$EG1.20043@lakeread04...
>> >> > "CeeBee" <ceebeechester@start.com.au> wrote in message
>> >> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
>> >> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
>> >> >> comp.sys.laptops:
>> >> >>
>> >> >>
>> >> >> > Considering how often hard drives crash for no
>> >> >> > reason, it's incredibly stupid not to backup your hard drive.
>> >> >> > I've had at least three hard drives crash on me and have talked
>> >> >> > to numerous others who have experienced such. The odds are
>> >> >> > against you.
>> >> >>
>> >> >> To be honest, I doubt it. Hard drives are pretty reliable these
>> >> >> days, and certainly hundreds of procent more reliable than say ten
>> >> >> years ago. I find it amazing how few they crash theses days, but
>> >> >> it can be a matter of perspective.
>> >>
>> >> > Actually, I think we've passed through a peak in reliability of hard
>> > drives.
>> >> > Over the past few years, we've maintained the 3.5" physical form but
>> >> > increased the capacity by perhaps an order and a half magnitude. I
>> >> > don't think it's coincidence that the drive manufacturers no longer
>> >> > warrant
>> > their
>> >> > drives for three years as was standard a few years ago.
>> >>
>> >> Plenty still do and Seagate is warranting some of theirs for 5 years
> now.
>> >
>> > Of course you have to compare apples to apples. WD used to warrant
>> > their Caviar drives for three years, now it's one.
>>
>> They seem to be going to three. Newegg has 250 gig WDs with 1 year for
> $142
>> and with 3 year for $140. The warranty is meaningless as an indicator of
>> anything but how long a warranty the marketing department decided would
>> sell the most drives.
>>
>> > You can buy an extended
>> > warranty for about $20 which is a pretty significant fraction of the
>> > actual cost of the drive even accounting for the typical warranty
> markup.
>> >>
>> >> > Maybe I'm nervous because I just had a 160 GB drive
>> >> > replaced in under a year due to SMART errors.
>> >>
>> >> Yep, the technical term for that is 'pathetically inadequate sample'
>> >
>> > Well, I never claimed it was an adequate sample. But you might want to
>> > consider reliability results at storagereview.com. A quick
>> > back-of-the-envelope calculation shows that the Caviar drives
>> > introduced in 2000 and 2001 had an average percentile score of about
>> > 55. Those Caviars introduced in 2002 and 2003 have an average
>> > percentile score of 36. Percentile score X here means that the drive is
>> > more reliable than
> X%
>> > of all the drives in the survey. Consider the 1200JB and the more
>> > recent 2000JB families: percentile scores of 84 and 14 respectively.
>> > Now there are a lot of caveats in the interpretation of such data, but
>> > I don't see much cause for optimism that reliability of hard drives
>> > like these continues to improve.
>>
>> But how accurate are those surveys? Do they reflect realworld
>> percentages or percentages of people who had problems who sought out
>> storagereview?
> If
>> it is not based on a random and representative sample then it is
>> meaningless.
>>
>> > I notice you didn't comment on the physical limitations that may be
> coming
>> > into play in electro-mechanical devices, the size of which has not
>> > increased while the capacity has sky-rocketed by a factor of perhaps
>> > twenty or more all within maybe five years or so.
>>
>> Uh, why would the size "increase"? Perhaps you meant "decrease"? And
>> why would this make a difference in reliability?
>
> What has happened is that the areal density of the plates has increased
> dramatically in order to get the same amount of capacity in the same
> physical space. That means that the precision of every component has had
> to be significantly improved (not so easy when we are dealing with moving
> components).

On what information do you base this contention? Common sense? Well,
sorry, but in electronics much that goes on is counterintuitive.

> That initial precision has to maintained so if we don't
> improve for example, the wear characteristics of the device, they are
> liable to fail sooner. Ultimately, there are limits to how well we can
> limit factors such as wear of mechanical components.

And your evidence that "wear of mechanical components" is the primary cause
of failure is . . .?

Hint--it's a feedback control system--there can be quite a lot of wear in
the mechanical components without adversely affecting positioning accuracy.


>> --
>> --John
>> Reply to jclarke at ae tee tee global dot net
>> (was jclarke at eye bee em dot net)

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
 
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"J. Clarke" <jclarke@nospam.invalid> wrote in message
news:cupd3i01ug@news4.newsguy.com...
> Ian S wrote:
>
> > "J. Clarke" <jclarke@nospam.invalid> wrote in message
> > news:cuom7s01lam@news3.newsguy.com...
> >> Ian S wrote:
> >>
> >> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> >> > news:378ck7F57tc5vU1@individual.net...
> >> >>
> >> >> "Ian S" <iws51remove@cox.net> wrote in message
> >> >> news:QzBPd.40327$EG1.20043@lakeread04...
> >> >> > "CeeBee" <ceebeechester@start.com.au> wrote in message
> >> >> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
> >> >> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
> >> >> >> comp.sys.laptops:
> >> >> >>
> >> >> >>
> >> >> >> > Considering how often hard drives crash for no
> >> >> >> > reason, it's incredibly stupid not to backup your hard drive.
> >> >> >> > I've had at least three hard drives crash on me and have talked
> >> >> >> > to numerous others who have experienced such. The odds are
> >> >> >> > against you.
> >> >> >>
> >> >> >> To be honest, I doubt it. Hard drives are pretty reliable these
> >> >> >> days, and certainly hundreds of procent more reliable than say
ten
> >> >> >> years ago. I find it amazing how few they crash theses days, but
> >> >> >> it can be a matter of perspective.
> >> >>
> >> >> > Actually, I think we've passed through a peak in reliability of
hard
> >> > drives.
> >> >> > Over the past few years, we've maintained the 3.5" physical form
but
> >> >> > increased the capacity by perhaps an order and a half magnitude. I
> >> >> > don't think it's coincidence that the drive manufacturers no
longer
> >> >> > warrant
> >> > their
> >> >> > drives for three years as was standard a few years ago.
> >> >>
> >> >> Plenty still do and Seagate is warranting some of theirs for 5 years
> > now.
> >> >
> >> > Of course you have to compare apples to apples. WD used to warrant
> >> > their Caviar drives for three years, now it's one.
> >>
> >> They seem to be going to three. Newegg has 250 gig WDs with 1 year for
> > $142
> >> and with 3 year for $140. The warranty is meaningless as an indicator
of
> >> anything but how long a warranty the marketing department decided would
> >> sell the most drives.
> >>
> >> > You can buy an extended
> >> > warranty for about $20 which is a pretty significant fraction of the
> >> > actual cost of the drive even accounting for the typical warranty
> > markup.
> >> >>
> >> >> > Maybe I'm nervous because I just had a 160 GB drive
> >> >> > replaced in under a year due to SMART errors.
> >> >>
> >> >> Yep, the technical term for that is 'pathetically inadequate sample'
> >> >
> >> > Well, I never claimed it was an adequate sample. But you might want
to
> >> > consider reliability results at storagereview.com. A quick
> >> > back-of-the-envelope calculation shows that the Caviar drives
> >> > introduced in 2000 and 2001 had an average percentile score of about
> >> > 55. Those Caviars introduced in 2002 and 2003 have an average
> >> > percentile score of 36. Percentile score X here means that the drive
is
> >> > more reliable than
> > X%
> >> > of all the drives in the survey. Consider the 1200JB and the more
> >> > recent 2000JB families: percentile scores of 84 and 14 respectively.
> >> > Now there are a lot of caveats in the interpretation of such data,
but
> >> > I don't see much cause for optimism that reliability of hard drives
> >> > like these continues to improve.
> >>
> >> But how accurate are those surveys? Do they reflect realworld
> >> percentages or percentages of people who had problems who sought out
> >> storagereview?
> > If
> >> it is not based on a random and representative sample then it is
> >> meaningless.
> >>
> >> > I notice you didn't comment on the physical limitations that may be
> > coming
> >> > into play in electro-mechanical devices, the size of which has not
> >> > increased while the capacity has sky-rocketed by a factor of perhaps
> >> > twenty or more all within maybe five years or so.
> >>
> >> Uh, why would the size "increase"? Perhaps you meant "decrease"? And
> >> why would this make a difference in reliability?
> >
> > What has happened is that the areal density of the plates has increased
> > dramatically in order to get the same amount of capacity in the same
> > physical space. That means that the precision of every component has had
> > to be significantly improved (not so easy when we are dealing with
moving
> > components).
>
> On what information do you base this contention? Common sense? Well,
> sorry, but in electronics much that goes on is counterintuitive.

Perhaps, but we are not dealing solely with "electronics" here.
>
> > That initial precision has to maintained so if we don't
> > improve for example, the wear characteristics of the device, they are
> > liable to fail sooner. Ultimately, there are limits to how well we can
> > limit factors such as wear of mechanical components.
>
> And your evidence that "wear of mechanical components" is the primary
cause
> of failure is . . .?

Don't put words in my mouth. I simply gave wear as an example. Do you not
believe wear is a factor in hard drive reliability?
>
> Hint--it's a feedback control system--there can be quite a lot of wear in
> the mechanical components without adversely affecting positioning
accuracy.

What constitutes "quite a lot" of wear when it comes to hard drive
mechanical components? Nanometers? Microns? Millimeters? Just curious what
you think.
>
> >> --
> >> --John
> >> Reply to jclarke at ae tee tee global dot net
> >> (was jclarke at eye bee em dot net)
>
> --
> --John
> Reply to jclarke at ae tee tee global dot net
> (was jclarke at eye bee em dot net)
 
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"Al Dykes" <adykes@panix.com> wrote in message
news:cunsk8$7rl$1@panix5.panix.com...
> In article <zcasdddlaufy45163608611@bizaveMYSHOES.com>,
> Andrew <usenetMYSHOES@bizaveMYSHOES.com> wrote:
>>In comp.sys.laptops CeeBee <ceebeechester@start.com.au> wrote:
>>: usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
>>: comp.sys.laptops:
>>
>>
>>: > Considering how often hard drives crash for no
>>: > reason, it's incredibly stupid not to backup your hard drive.
>>: > I've had at least three hard drives crash on me and have talked
>>: > to numerous others who have experienced such. The odds are
>>: > against you.
>>
>>: To be honest, I doubt it. Hard drives are pretty reliable these
>>: days, and certainly hundreds of procent more reliable than say ten
>>: years ago. I find it amazing how few they crash theses days, but
>>: it can be a matter of perspective.
>>
>>(shrug) I guess after seeing more than one dead hard drive in the
>>last two years where all data was lost I'll stick with my assumption
>>that hard drives can and do crash regularly, no matter how much more
>>reliable people say they are. :)
>>
>>Andrew
>
> Modern hard drives are amazingly reliable but I imagine that my laptop
> could be stolen any day, and my deskop system could suffer a hard disk
> crash any night and backup my data accordingly.
>
> Whenever someone asks me what the most reliable hard disk is I respond
> "what difference does it make ? You still need to do esactly the same
> backup proceedure."

But avoid having to use it if the drive doesnt die until you dont use it
anymore.
 
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"Ian S" <iws51remove@cox.net> wrote in message
news:9sOPd.41116$EG1.30578@lakeread04...
> "Rod Speed" <rod_speed@yahoo.com> wrote in message
> news:378ck7F57tc5vU1@individual.net...
>>
>> "Ian S" <iws51remove@cox.net> wrote in message
>> news:QzBPd.40327$EG1.20043@lakeread04...
>> > "CeeBee" <ceebeechester@start.com.au> wrote in message
>> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
>> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
>> >> comp.sys.laptops:
>> >>
>> >>
>> >> > Considering how often hard drives crash for no
>> >> > reason, it's incredibly stupid not to backup your hard drive.
>> >> > I've had at least three hard drives crash on me and have talked
>> >> > to numerous others who have experienced such. The odds are
>> >> > against you.
>> >>
>> >> To be honest, I doubt it. Hard drives are pretty reliable these
>> >> days, and certainly hundreds of procent more reliable than say ten
>> >> years ago. I find it amazing how few they crash theses days, but
>> >> it can be a matter of perspective.
>>
>> > Actually, I think we've passed through a peak in reliability of hard
> drives.
>> > Over the past few years, we've maintained the 3.5" physical form but
>> > increased the capacity by perhaps an order and a half magnitude. I don't
>> > think it's coincidence that the drive manufacturers no longer warrant
> their
>> > drives for three years as was standard a few years ago.
>>
>> Plenty still do and Seagate is warranting some of theirs for 5 years now.

> Of course you have to compare apples to apples.

We are with that particular question.

> WD used to warrant their Caviar drives for three years, now it's one.

Nope, the 8MB cache versions still have a 3 year warranty.

And its the equivalent Seagate Barracuda that has the 5 year warranty.

And Samsung never did drop their warranty period, its always
been 3 years and still is, with equivalent drives, of any cache size.

> You can buy an extended warranty for about $20

No need with the 8MB cache version which doesnt cost much
more than the 2MB cache version from most suppliers.

http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0

> which is a pretty significant fraction of the actual cost of
> the drive even accounting for the typical warranty markup.

Not with the 8MB cache version.

>>> Maybe I'm nervous because I just had a 160 GB drive
>>> replaced in under a year due to SMART errors.

>> Yep, the technical term for that is 'pathetically inadequate sample'

> Well, I never claimed it was an adequate sample.

I never said you did.

> But you might want to consider reliability results at storagereview.com.

Separate issue entirely. If you had mentioned that
in your previous post, I wouldnt have said that.

> A quick back-of-the-envelope calculation shows that the Caviar
> drives introduced in 2000 and 2001 had an average percentile
> score of about 55. Those Caviars introduced in 2002 and 2003
> have an average percentile score of 36. Percentile score X here
> means that the drive is more reliable than X% of all the drives in
> the survey. Consider the 1200JB and the more recent 2000JB
> families: percentile scores of 84 and 14 respectively. Now
> there are a lot of caveats in the interpretation of such data,

Yeah, its close to useless basically on that claim you made
about the length of the warranty. In spades when the JBs
have a 3 year warranty and only differ in the cache size.

> but I don't see much cause for optimism that reliability
> of hard drives like these continues to improve.

I'll take the record on that.

> I notice you didn't comment on the physical limitations that
> may be coming into play in electro-mechanical devices,

Because its a furphy. The reality is that we have also
seen drive designs enhanced to handle that, particularly
with modern auto mapping of new defects seen.

> the size of which has not increased while the
> capacity has sky-rocketed by a factor of perhaps
> twenty or more all within maybe five years or so.

And reliability has improved out of sight with the demise
of the very physically large dinosaur drives, and the move
from stepper motor head actuators to voicecoil systems.

We dont see much stiction anymore either, where the head
sticks to the platter so the drive wont spin up at boot time.

And drive prices are now so low that RAID is very viable too.
With a decently designed system you just yawn on drive failure.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:379seqF5a6hboU1@individual.net...
>
> "Ian S" <iws51remove@cox.net> wrote in message
> news:9sOPd.41116$EG1.30578@lakeread04...
> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> > news:378ck7F57tc5vU1@individual.net...
> >>
> >> "Ian S" <iws51remove@cox.net> wrote in message
> >> news:QzBPd.40327$EG1.20043@lakeread04...
> >> > "CeeBee" <ceebeechester@start.com.au> wrote in message
> >> > news:Xns95FBE0D06C36Aceebeechesterstartco@213.75.12.136...
> >> >> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote in
> >> >> comp.sys.laptops:
> >> >>
> >> >>
> >> >> > Considering how often hard drives crash for no
> >> >> > reason, it's incredibly stupid not to backup your hard drive.
> >> >> > I've had at least three hard drives crash on me and have talked
> >> >> > to numerous others who have experienced such. The odds are
> >> >> > against you.
> >> >>
> >> >> To be honest, I doubt it. Hard drives are pretty reliable these
> >> >> days, and certainly hundreds of procent more reliable than say ten
> >> >> years ago. I find it amazing how few they crash theses days, but
> >> >> it can be a matter of perspective.
> >>
> >> > Actually, I think we've passed through a peak in reliability of hard
> > drives.
> >> > Over the past few years, we've maintained the 3.5" physical form but
> >> > increased the capacity by perhaps an order and a half magnitude. I
don't
> >> > think it's coincidence that the drive manufacturers no longer warrant
> > their
> >> > drives for three years as was standard a few years ago.
> >>
> >> Plenty still do and Seagate is warranting some of theirs for 5 years
now.
>
> > Of course you have to compare apples to apples.
>
> We are with that particular question.
>
> > WD used to warrant their Caviar drives for three years, now it's one.
>
> Nope, the 8MB cache versions still have a 3 year warranty.

Both my desktop Caviars (1200jb and 2000jb) have 8MB cache and 1 year
warranties. Both were purchased as boxed retail versions and I have
confirmed the warranty status of each. The 1600jb that failed also had an
8MB cache and a one year warranty.
>
> And its the equivalent Seagate Barracuda that has the 5 year warranty.
>
> And Samsung never did drop their warranty period, its always
> been 3 years and still is, with equivalent drives, of any cache size.
>
> > You can buy an extended warranty for about $20
>
> No need with the 8MB cache version which doesnt cost much
> more than the 2MB cache version from most suppliers.
>
>
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
>
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0
>
> > which is a pretty significant fraction of the actual cost of
> > the drive even accounting for the typical warranty markup.
>
> Not with the 8MB cache version.
>
> >>> Maybe I'm nervous because I just had a 160 GB drive
> >>> replaced in under a year due to SMART errors.
>
> >> Yep, the technical term for that is 'pathetically inadequate sample'
>
> > Well, I never claimed it was an adequate sample.
>
> I never said you did.
>
> > But you might want to consider reliability results at storagereview.com.
>
> Separate issue entirely. If you had mentioned that
> in your previous post, I wouldnt have said that.
>
> > A quick back-of-the-envelope calculation shows that the Caviar
> > drives introduced in 2000 and 2001 had an average percentile
> > score of about 55. Those Caviars introduced in 2002 and 2003
> > have an average percentile score of 36. Percentile score X here
> > means that the drive is more reliable than X% of all the drives in
> > the survey. Consider the 1200JB and the more recent 2000JB
> > families: percentile scores of 84 and 14 respectively. Now
> > there are a lot of caveats in the interpretation of such data,
>
> Yeah, its close to useless basically on that claim you made
> about the length of the warranty. In spades when the JBs
> have a 3 year warranty and only differ in the cache size.

Sorry, both my 8MB cache caviars have 1 year warranties.
>
> > but I don't see much cause for optimism that reliability
> > of hard drives like these continues to improve.
>
> I'll take the record on that.
>
> > I notice you didn't comment on the physical limitations that
> > may be coming into play in electro-mechanical devices,
>
> Because its a furphy. The reality is that we have also
> seen drive designs enhanced to handle that, particularly
> with modern auto mapping of new defects seen.

There are physical limits to electromechanical devices interacting reliably
with high areal density magnetic media.

>
> > the size of which has not increased while the
> > capacity has sky-rocketed by a factor of perhaps
> > twenty or more all within maybe five years or so.
>
> And reliability has improved out of sight with the demise
> of the very physically large dinosaur drives, and the move
> from stepper motor head actuators to voicecoil systems.

Don't bring the physically large old drives into the discussion since all my
comments have been with respect to the 3.5" size and confined to drives
since the year 2000. I don't think the evidence supports that "reliability
has improved out of sight" in this timeframe with this physical size.

>
> We dont see much stiction anymore either, where the head
> sticks to the platter so the drive wont spin up at boot time.
>
> And drive prices are now so low that RAID is very viable too.
> With a decently designed system you just yawn on drive failure.
>
>
 
G

Guest

Guest
Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

Ian S <iws51remove@cox.net> wrote in message
news:mWPPd.41456$EG1.28066@lakeread04...
> Rod Speed <rod_speed@yahoo.com> wrote
>> Ian S <iws51remove@cox.net> wrote
>>> Rod Speed <rod_speed@yahoo.com> wrote
>>>> Ian S <iws51remove@cox.net> wrote
>>>>> CeeBee <ceebeechester@start.com.au> wrote
>>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote

>>>>>>> Considering how often hard drives crash for no reason, it's
>>>>>>> incredibly stupid not to backup your hard drive. I've had at least
>>>>>>> three hard drives crash on me and have talked to numerous
>>>>>>> others who have experienced such. The odds are against you.

>>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
>>>>>> days, and certainly hundreds of procent more reliable than say
>>>>>> ten years ago. I find it amazing how few they crash theses days,
>>>>>> but it can be a matter of perspective.

>>>>> Actually, I think we've passed through a peak in reliability
>>>>> of hard drives. Over the past few years, we've maintained
>>>>> the 3.5" physical form but increased the capacity by perhaps
>>>>> an order and a half magnitude. I don't think it's coincidence
>>>>> that the drive manufacturers no longer warrant their drives
>>>>> for three years as was standard a few years ago.

>>>> Plenty still do and Seagate is warranting
>>>> some of theirs for 5 years now.

>>> Of course you have to compare apples to apples.

>> We are with that particular question.

>>> WD used to warrant their Caviar drives for three years, now it's one.

>> Nope, the 8MB cache versions still have a 3 year warranty.

> Both my desktop Caviars (1200jb and 2000jb)
> have 8MB cache and 1 year warranties.

Clearly that isnt true with drives purchased today
and its been like that for a couple of years now.

> Both were purchased as boxed retail versions
> and I have confirmed the warranty status of each.

Likely purchased before that change or you go dudded.

> The 1600jb that failed also had an 8MB cache and a one year warranty.

You must have got dudded somehow.

And if you want a longer warranty, Samsung has always had a 3 year
warranty on all their drives, and I prefer them to the WDs anyway.

And the Barracudas have a 5 year warranty standard.

>> And its the equivalent Seagate Barracuda that has the 5 year warranty.

>> And Samsung never did drop their warranty period, its always
>> been 3 years and still is, with equivalent drives, of any cache size.

>>> You can buy an extended warranty for about $20

>> No need with the 8MB cache version which doesnt cost much
>> more than the 2MB cache version from most suppliers.

>> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
>> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0

>>> which is a pretty significant fraction of the actual cost of
>>> the drive even accounting for the typical warranty markup.

>> Not with the 8MB cache version.

>>>>> Maybe I'm nervous because I just had a 160 GB drive
>>>>> replaced in under a year due to SMART errors.

>>>> Yep, the technical term for that is 'pathetically inadequate sample'

>>> Well, I never claimed it was an adequate sample.

>> I never said you did.

>>> But you might want to consider reliability results at storagereview.com.

>> Separate issue entirely. If you had mentioned that
>> in your previous post, I wouldnt have said that.

>>> A quick back-of-the-envelope calculation shows that the Caviar
>>> drives introduced in 2000 and 2001 had an average percentile
>>> score of about 55. Those Caviars introduced in 2002 and 2003
>>> have an average percentile score of 36. Percentile score X here
>>> means that the drive is more reliable than X% of all the drives in
>>> the survey. Consider the 1200JB and the more recent 2000JB
>>> families: percentile scores of 84 and 14 respectively. Now
>>> there are a lot of caveats in the interpretation of such data,

>> Yeah, its close to useless basically on that claim you made
>> about the length of the warranty. In spades when the JBs
>> have a 3 year warranty and only differ in the cache size.

> Sorry, both my 8MB cache caviars have 1 year warranties.

Wrong. You can confirm that from the url above, and there
have been plenty of comments on that in csphs over the years too.

And see above on the samsungs and seagates anyway.

>>> but I don't see much cause for optimism that reliability
>>> of hard drives like these continues to improve.

>> I'll take the record on that.

>>> I notice you didn't comment on the physical limitations that
>>> may be coming into play in electro-mechanical devices,

>> Because its a furphy. The reality is that we have also
>> seen drive designs enhanced to handle that, particularly
>> with modern auto mapping of new defects seen.

> There are physical limits to electromechanical devices
> interacting reliably with high areal density magnetic media.

And we aint anywhere near that except in the sense that
ECCs and retrys are used and have been for years now.

>>> the size of which has not increased while the
>>> capacity has sky-rocketed by a factor of perhaps
>>> twenty or more all within maybe five years or so.

>> And reliability has improved out of sight with the demise
>> of the very physically large dinosaur drives, and the move
>> from stepper motor head actuators to voicecoil systems.

> Don't bring the physically large old drives into the discussion
> since all my comments have been with respect to the 3.5"
> size and confined to drives since the year 2000.

Its the evidence that your claim about capacity is
much more complicated than your original allowed for.

> I don't think the evidence supports that "reliability has
> improved out of sight" in this timeframe with this physical size.

Only because that physical size hasnt been around for as long.

The reliability has improved significantly over the original 3.5" form
factor drives, particularly those with stepper motor head actuators
because you dont get sector jitter with voice coil drives.

>> We dont see much stiction anymore either, where the head
>> sticks to the platter so the drive wont spin up at boot time.

>> And drive prices are now so low that RAID is very viable too.
>> With a decently designed system you just yawn on drive failure.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:37a1fcF57lu7nU1@individual.net...
>
> Ian S <iws51remove@cox.net> wrote in message
> news:mWPPd.41456$EG1.28066@lakeread04...
> > Rod Speed <rod_speed@yahoo.com> wrote
> >> Ian S <iws51remove@cox.net> wrote
> >>> Rod Speed <rod_speed@yahoo.com> wrote
> >>>> Ian S <iws51remove@cox.net> wrote
> >>>>> CeeBee <ceebeechester@start.com.au> wrote
> >>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
>
> >>>>>>> Considering how often hard drives crash for no reason, it's
> >>>>>>> incredibly stupid not to backup your hard drive. I've had at least
> >>>>>>> three hard drives crash on me and have talked to numerous
> >>>>>>> others who have experienced such. The odds are against you.
>
> >>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
> >>>>>> days, and certainly hundreds of procent more reliable than say
> >>>>>> ten years ago. I find it amazing how few they crash theses days,
> >>>>>> but it can be a matter of perspective.
>
> >>>>> Actually, I think we've passed through a peak in reliability
> >>>>> of hard drives. Over the past few years, we've maintained
> >>>>> the 3.5" physical form but increased the capacity by perhaps
> >>>>> an order and a half magnitude. I don't think it's coincidence
> >>>>> that the drive manufacturers no longer warrant their drives
> >>>>> for three years as was standard a few years ago.
>
> >>>> Plenty still do and Seagate is warranting
> >>>> some of theirs for 5 years now.
>
> >>> Of course you have to compare apples to apples.
>
> >> We are with that particular question.
>
> >>> WD used to warrant their Caviar drives for three years, now it's one.
>
> >> Nope, the 8MB cache versions still have a 3 year warranty.
>
> > Both my desktop Caviars (1200jb and 2000jb)
> > have 8MB cache and 1 year warranties.
>
> Clearly that isnt true with drives purchased today
> and its been like that for a couple of years now.
>
> > Both were purchased as boxed retail versions
> > and I have confirmed the warranty status of each.
>
> Likely purchased before that change or you go dudded.

Nope. Even the site you provided has 1 year warranties on the boxed retail
versions of those drives. Apparently OEM drives are different. You can't
compare apples with oranges. The boxed retail WD caviar drives I bought in
the 2000 - 2001 timeframe came with three year warranties. The one I bought
last month did not.

>
> > The 1600jb that failed also had an 8MB cache and a one year warranty.
>
> You must have got dudded somehow.
>
> And if you want a longer warranty, Samsung has always had a 3 year
> warranty on all their drives, and I prefer them to the WDs anyway.
>
> And the Barracudas have a 5 year warranty standard.
>
> >> And its the equivalent Seagate Barracuda that has the 5 year warranty.
>
> >> And Samsung never did drop their warranty period, its always
> >> been 3 years and still is, with equivalent drives, of any cache size.
>
> >>> You can buy an extended warranty for about $20
>
> >> No need with the 8MB cache version which doesnt cost much
> >> more than the 2MB cache version from most suppliers.
>
> >>
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
> >>
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0
>
> >>> which is a pretty significant fraction of the actual cost of
> >>> the drive even accounting for the typical warranty markup.
>
> >> Not with the 8MB cache version.
>
> >>>>> Maybe I'm nervous because I just had a 160 GB drive
> >>>>> replaced in under a year due to SMART errors.
>
> >>>> Yep, the technical term for that is 'pathetically inadequate sample'
>
> >>> Well, I never claimed it was an adequate sample.
>
> >> I never said you did.
>
> >>> But you might want to consider reliability results at
storagereview.com.
>
> >> Separate issue entirely. If you had mentioned that
> >> in your previous post, I wouldnt have said that.
>
> >>> A quick back-of-the-envelope calculation shows that the Caviar
> >>> drives introduced in 2000 and 2001 had an average percentile
> >>> score of about 55. Those Caviars introduced in 2002 and 2003
> >>> have an average percentile score of 36. Percentile score X here
> >>> means that the drive is more reliable than X% of all the drives in
> >>> the survey. Consider the 1200JB and the more recent 2000JB
> >>> families: percentile scores of 84 and 14 respectively. Now
> >>> there are a lot of caveats in the interpretation of such data,
>
> >> Yeah, its close to useless basically on that claim you made
> >> about the length of the warranty. In spades when the JBs
> >> have a 3 year warranty and only differ in the cache size.
>
> > Sorry, both my 8MB cache caviars have 1 year warranties.
>
> Wrong. You can confirm that from the url above, and there
> have been plenty of comments on that in csphs over the years too.
>
> And see above on the samsungs and seagates anyway.
>
> >>> but I don't see much cause for optimism that reliability
> >>> of hard drives like these continues to improve.
>
> >> I'll take the record on that.
>
> >>> I notice you didn't comment on the physical limitations that
> >>> may be coming into play in electro-mechanical devices,
>
> >> Because its a furphy. The reality is that we have also
> >> seen drive designs enhanced to handle that, particularly
> >> with modern auto mapping of new defects seen.
>
> > There are physical limits to electromechanical devices
> > interacting reliably with high areal density magnetic media.
>
> And we aint anywhere near that except in the sense that
> ECCs and retrys are used and have been for years now.
>
> >>> the size of which has not increased while the
> >>> capacity has sky-rocketed by a factor of perhaps
> >>> twenty or more all within maybe five years or so.
>
> >> And reliability has improved out of sight with the demise
> >> of the very physically large dinosaur drives, and the move
> >> from stepper motor head actuators to voicecoil systems.
>
> > Don't bring the physically large old drives into the discussion
> > since all my comments have been with respect to the 3.5"
> > size and confined to drives since the year 2000.
>
> Its the evidence that your claim about capacity is
> much more complicated than your original allowed for.
>
> > I don't think the evidence supports that "reliability has
> > improved out of sight" in this timeframe with this physical size.
>
> Only because that physical size hasnt been around for as long.

My original comment only mentioned the last few years and only suggested we
might have reached a peak in reliability. I presented some data to support
that. You have made counterclaims - if you have some reliability numbers to
back them up, please share them with us.
>
> The reliability has improved significantly over the original 3.5" form
> factor drives, particularly those with stepper motor head actuators
> because you dont get sector jitter with voice coil drives.
>
> >> We dont see much stiction anymore either, where the head
> >> sticks to the platter so the drive wont spin up at boot time.
>
> >> And drive prices are now so low that RAID is very viable too.
> >> With a decently designed system you just yawn on drive failure.
>
>
 
G

Guest

Guest
Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

Ian S wrote:

> "Rod Speed" <rod_speed@yahoo.com> wrote in message
> news:37a1fcF57lu7nU1@individual.net...
>>
>> Ian S <iws51remove@cox.net> wrote in message
>> news:mWPPd.41456$EG1.28066@lakeread04...
>> > Rod Speed <rod_speed@yahoo.com> wrote
>> >> Ian S <iws51remove@cox.net> wrote
>> >>> Rod Speed <rod_speed@yahoo.com> wrote
>> >>>> Ian S <iws51remove@cox.net> wrote
>> >>>>> CeeBee <ceebeechester@start.com.au> wrote
>> >>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
>>
>> >>>>>>> Considering how often hard drives crash for no reason, it's
>> >>>>>>> incredibly stupid not to backup your hard drive. I've had at
>> >>>>>>> least three hard drives crash on me and have talked to numerous
>> >>>>>>> others who have experienced such. The odds are against you.
>>
>> >>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
>> >>>>>> days, and certainly hundreds of procent more reliable than say
>> >>>>>> ten years ago. I find it amazing how few they crash theses days,
>> >>>>>> but it can be a matter of perspective.
>>
>> >>>>> Actually, I think we've passed through a peak in reliability
>> >>>>> of hard drives. Over the past few years, we've maintained
>> >>>>> the 3.5" physical form but increased the capacity by perhaps
>> >>>>> an order and a half magnitude. I don't think it's coincidence
>> >>>>> that the drive manufacturers no longer warrant their drives
>> >>>>> for three years as was standard a few years ago.
>>
>> >>>> Plenty still do and Seagate is warranting
>> >>>> some of theirs for 5 years now.
>>
>> >>> Of course you have to compare apples to apples.
>>
>> >> We are with that particular question.
>>
>> >>> WD used to warrant their Caviar drives for three years, now it's one.
>>
>> >> Nope, the 8MB cache versions still have a 3 year warranty.
>>
>> > Both my desktop Caviars (1200jb and 2000jb)
>> > have 8MB cache and 1 year warranties.
>>
>> Clearly that isnt true with drives purchased today
>> and its been like that for a couple of years now.
>>
>> > Both were purchased as boxed retail versions
>> > and I have confirmed the warranty status of each.
>>
>> Likely purchased before that change or you go dudded.
>
> Nope. Even the site you provided has 1 year warranties on the boxed retail
> versions of those drives. Apparently OEM drives are different. You can't
> compare apples with oranges. The boxed retail WD caviar drives I bought in
> the 2000 - 2001 timeframe came with three year warranties. The one I
> bought last month did not.

And what point do you think you are making by this assertion? OEM drives
are different only in the packaging, bundled software and accessories and
paperwork or lack of same associated with them. You can get an OEM WD,
according to you, for less than the price of a retail boxed WD drive with a
shorter warranty so the only lesson there seems to be to save your money
and get the longer warranty.

Or are you asserting that the less expensive OEM drives are somehow "better"
than the retail-boxed drives?


<snip>

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
 
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Guest

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Archived from groups: comp.sys.laptops (More info?)

"J. Clarke" <jclarke@nospam.invalid> wrote in message
news:cuorh601r5b@news3.newsguy.com...
> Ian S wrote:
>
> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> > news:37a1fcF57lu7nU1@individual.net...
> >>
> >> Ian S <iws51remove@cox.net> wrote in message
> >> news:mWPPd.41456$EG1.28066@lakeread04...
> >> > Rod Speed <rod_speed@yahoo.com> wrote
> >> >> Ian S <iws51remove@cox.net> wrote
> >> >>> Rod Speed <rod_speed@yahoo.com> wrote
> >> >>>> Ian S <iws51remove@cox.net> wrote
> >> >>>>> CeeBee <ceebeechester@start.com.au> wrote
> >> >>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
> >>
> >> >>>>>>> Considering how often hard drives crash for no reason, it's
> >> >>>>>>> incredibly stupid not to backup your hard drive. I've had at
> >> >>>>>>> least three hard drives crash on me and have talked to numerous
> >> >>>>>>> others who have experienced such. The odds are against you.
> >>
> >> >>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
> >> >>>>>> days, and certainly hundreds of procent more reliable than say
> >> >>>>>> ten years ago. I find it amazing how few they crash theses days,
> >> >>>>>> but it can be a matter of perspective.
> >>
> >> >>>>> Actually, I think we've passed through a peak in reliability
> >> >>>>> of hard drives. Over the past few years, we've maintained
> >> >>>>> the 3.5" physical form but increased the capacity by perhaps
> >> >>>>> an order and a half magnitude. I don't think it's coincidence
> >> >>>>> that the drive manufacturers no longer warrant their drives
> >> >>>>> for three years as was standard a few years ago.
> >>
> >> >>>> Plenty still do and Seagate is warranting
> >> >>>> some of theirs for 5 years now.
> >>
> >> >>> Of course you have to compare apples to apples.
> >>
> >> >> We are with that particular question.
> >>
> >> >>> WD used to warrant their Caviar drives for three years, now it's
one.
> >>
> >> >> Nope, the 8MB cache versions still have a 3 year warranty.
> >>
> >> > Both my desktop Caviars (1200jb and 2000jb)
> >> > have 8MB cache and 1 year warranties.
> >>
> >> Clearly that isnt true with drives purchased today
> >> and its been like that for a couple of years now.
> >>
> >> > Both were purchased as boxed retail versions
> >> > and I have confirmed the warranty status of each.
> >>
> >> Likely purchased before that change or you go dudded.
> >
> > Nope. Even the site you provided has 1 year warranties on the boxed
retail
> > versions of those drives. Apparently OEM drives are different. You can't
> > compare apples with oranges. The boxed retail WD caviar drives I bought
in
> > the 2000 - 2001 timeframe came with three year warranties. The one I
> > bought last month did not.
>
> And what point do you think you are making by this assertion? OEM drives
> are different only in the packaging, bundled software and accessories and
> paperwork or lack of same associated with them. You can get an OEM WD,
> according to you, for less than the price of a retail boxed WD drive with
a
> shorter warranty so the only lesson there seems to be to save your money
> and get the longer warranty.
>
> Or are you asserting that the less expensive OEM drives are somehow
"better"
> than the retail-boxed drives?
>
According to Western Digital

"All Western Digital-branded retail hard drive kits, with the exception of
WD Raptor drives, carry a Standard Warranty Period of one (1) year unless
indicated otherwise on the package."

All I know is that the WD retail hard drive kits only a few years ago had
three year warranties, now they have one. That may simply be a marketing
decision or it may not. Storage Review's reliability data at least as far as
WD Caviar drives are concerned is consistent with the hypothesis that
reliability has passed through a peak within the past few years. If
reliability has continued to improve, it seems to me that any cost saving on
switching from a three year to a one year warranty would be minimal.
> <snip>
>
> --
> --John
> Reply to jclarke at ae tee tee global dot net
> (was jclarke at eye bee em dot net)
 
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Archived from groups: comp.sys.laptops (More info?)

Ian S wrote:

> "J. Clarke" <jclarke@nospam.invalid> wrote in message
> news:cuorh601r5b@news3.newsguy.com...
>> Ian S wrote:
>>
>> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
>> > news:37a1fcF57lu7nU1@individual.net...
>> >>
>> >> Ian S <iws51remove@cox.net> wrote in message
>> >> news:mWPPd.41456$EG1.28066@lakeread04...
>> >> > Rod Speed <rod_speed@yahoo.com> wrote
>> >> >> Ian S <iws51remove@cox.net> wrote
>> >> >>> Rod Speed <rod_speed@yahoo.com> wrote
>> >> >>>> Ian S <iws51remove@cox.net> wrote
>> >> >>>>> CeeBee <ceebeechester@start.com.au> wrote
>> >> >>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
>> >>
>> >> >>>>>>> Considering how often hard drives crash for no reason, it's
>> >> >>>>>>> incredibly stupid not to backup your hard drive. I've had at
>> >> >>>>>>> least three hard drives crash on me and have talked to
>> >> >>>>>>> numerous others who have experienced such. The odds are
>> >> >>>>>>> against you.
>> >>
>> >> >>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
>> >> >>>>>> days, and certainly hundreds of procent more reliable than say
>> >> >>>>>> ten years ago. I find it amazing how few they crash theses
>> >> >>>>>> days, but it can be a matter of perspective.
>> >>
>> >> >>>>> Actually, I think we've passed through a peak in reliability
>> >> >>>>> of hard drives. Over the past few years, we've maintained
>> >> >>>>> the 3.5" physical form but increased the capacity by perhaps
>> >> >>>>> an order and a half magnitude. I don't think it's coincidence
>> >> >>>>> that the drive manufacturers no longer warrant their drives
>> >> >>>>> for three years as was standard a few years ago.
>> >>
>> >> >>>> Plenty still do and Seagate is warranting
>> >> >>>> some of theirs for 5 years now.
>> >>
>> >> >>> Of course you have to compare apples to apples.
>> >>
>> >> >> We are with that particular question.
>> >>
>> >> >>> WD used to warrant their Caviar drives for three years, now it's
> one.
>> >>
>> >> >> Nope, the 8MB cache versions still have a 3 year warranty.
>> >>
>> >> > Both my desktop Caviars (1200jb and 2000jb)
>> >> > have 8MB cache and 1 year warranties.
>> >>
>> >> Clearly that isnt true with drives purchased today
>> >> and its been like that for a couple of years now.
>> >>
>> >> > Both were purchased as boxed retail versions
>> >> > and I have confirmed the warranty status of each.
>> >>
>> >> Likely purchased before that change or you go dudded.
>> >
>> > Nope. Even the site you provided has 1 year warranties on the boxed
> retail
>> > versions of those drives. Apparently OEM drives are different. You
>> > can't compare apples with oranges. The boxed retail WD caviar drives I
>> > bought
> in
>> > the 2000 - 2001 timeframe came with three year warranties. The one I
>> > bought last month did not.
>>
>> And what point do you think you are making by this assertion? OEM drives
>> are different only in the packaging, bundled software and accessories and
>> paperwork or lack of same associated with them. You can get an OEM WD,
>> according to you, for less than the price of a retail boxed WD drive with
> a
>> shorter warranty so the only lesson there seems to be to save your money
>> and get the longer warranty.
>>
>> Or are you asserting that the less expensive OEM drives are somehow
> "better"
>> than the retail-boxed drives?
>>
> According to Western Digital
>
> "All Western Digital-branded retail hard drive kits, with the exception of
> WD Raptor drives, carry a Standard Warranty Period of one (1) year unless
> indicated otherwise on the package."
>
> All I know is that the WD retail hard drive kits only a few years ago had
> three year warranties, now they have one. That may simply be a marketing
> decision or it may not.

Given that WD did not alter their warranty until after Maxtor altered theirs
and reduced prices accordingly it would appear to have been a reaction to
Maxtor's policies.

> Storage Review's reliability data at least as far
> as WD Caviar drives are concerned is consistent with the hypothesis that
> reliability has passed through a peak within the past few years.

If their data is based on random and representative sampling and not on
increased knowledge of the existence of Storagereview among the
disgruntled.

> If
> reliability has continued to improve, it seems to me that any cost saving
> on switching from a three year to a one year warranty would be minimal.

Numbers please?

You're doing a lot of shooting from the hip here. Every engineer with any
experience has a horror story or two about shooting from the hip.

>> --
>> --John
>> Reply to jclarke at ae tee tee global dot net
>> (was jclarke at eye bee em dot net)

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
 
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Archived from groups: comp.sys.laptops (More info?)

"J. Clarke" <jclarke@nospam.invalid> wrote in message
news:cupd3h01ue@news4.newsguy.com...
> Ian S wrote:
>
> > "J. Clarke" <jclarke@nospam.invalid> wrote in message
> > news:cuorh601r5b@news3.newsguy.com...
> >> Ian S wrote:
> >>
> >> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> >> > news:37a1fcF57lu7nU1@individual.net...
> >> >>
> >> >> Ian S <iws51remove@cox.net> wrote in message
> >> >> news:mWPPd.41456$EG1.28066@lakeread04...
> >> >> > Rod Speed <rod_speed@yahoo.com> wrote
> >> >> >> Ian S <iws51remove@cox.net> wrote
> >> >> >>> Rod Speed <rod_speed@yahoo.com> wrote
> >> >> >>>> Ian S <iws51remove@cox.net> wrote
> >> >> >>>>> CeeBee <ceebeechester@start.com.au> wrote
> >> >> >>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
> >> >>
> >> >> >>>>>>> Considering how often hard drives crash for no reason, it's
> >> >> >>>>>>> incredibly stupid not to backup your hard drive. I've had at
> >> >> >>>>>>> least three hard drives crash on me and have talked to
> >> >> >>>>>>> numerous others who have experienced such. The odds are
> >> >> >>>>>>> against you.
> >> >>
> >> >> >>>>>> To be honest, I doubt it. Hard drives are pretty reliable
these
> >> >> >>>>>> days, and certainly hundreds of procent more reliable than
say
> >> >> >>>>>> ten years ago. I find it amazing how few they crash theses
> >> >> >>>>>> days, but it can be a matter of perspective.
> >> >>
> >> >> >>>>> Actually, I think we've passed through a peak in reliability
> >> >> >>>>> of hard drives. Over the past few years, we've maintained
> >> >> >>>>> the 3.5" physical form but increased the capacity by perhaps
> >> >> >>>>> an order and a half magnitude. I don't think it's coincidence
> >> >> >>>>> that the drive manufacturers no longer warrant their drives
> >> >> >>>>> for three years as was standard a few years ago.
> >> >>
> >> >> >>>> Plenty still do and Seagate is warranting
> >> >> >>>> some of theirs for 5 years now.
> >> >>
> >> >> >>> Of course you have to compare apples to apples.
> >> >>
> >> >> >> We are with that particular question.
> >> >>
> >> >> >>> WD used to warrant their Caviar drives for three years, now it's
> > one.
> >> >>
> >> >> >> Nope, the 8MB cache versions still have a 3 year warranty.
> >> >>
> >> >> > Both my desktop Caviars (1200jb and 2000jb)
> >> >> > have 8MB cache and 1 year warranties.
> >> >>
> >> >> Clearly that isnt true with drives purchased today
> >> >> and its been like that for a couple of years now.
> >> >>
> >> >> > Both were purchased as boxed retail versions
> >> >> > and I have confirmed the warranty status of each.
> >> >>
> >> >> Likely purchased before that change or you go dudded.
> >> >
> >> > Nope. Even the site you provided has 1 year warranties on the boxed
> > retail
> >> > versions of those drives. Apparently OEM drives are different. You
> >> > can't compare apples with oranges. The boxed retail WD caviar drives
I
> >> > bought
> > in
> >> > the 2000 - 2001 timeframe came with three year warranties. The one I
> >> > bought last month did not.
> >>
> >> And what point do you think you are making by this assertion? OEM
drives
> >> are different only in the packaging, bundled software and accessories
and
> >> paperwork or lack of same associated with them. You can get an OEM WD,
> >> according to you, for less than the price of a retail boxed WD drive
with
> > a
> >> shorter warranty so the only lesson there seems to be to save your
money
> >> and get the longer warranty.
> >>
> >> Or are you asserting that the less expensive OEM drives are somehow
> > "better"
> >> than the retail-boxed drives?
> >>
> > According to Western Digital
> >
> > "All Western Digital-branded retail hard drive kits, with the exception
of
> > WD Raptor drives, carry a Standard Warranty Period of one (1) year
unless
> > indicated otherwise on the package."
> >
> > All I know is that the WD retail hard drive kits only a few years ago
had
> > three year warranties, now they have one. That may simply be a marketing
> > decision or it may not.
>
> Given that WD did not alter their warranty until after Maxtor altered
theirs
> and reduced prices accordingly it would appear to have been a reaction to
> Maxtor's policies.
>
> > Storage Review's reliability data at least as far
> > as WD Caviar drives are concerned is consistent with the hypothesis that
> > reliability has passed through a peak within the past few years.
>
> If their data is based on random and representative sampling and not on
> increased knowledge of the existence of Storagereview among the
> disgruntled.

The comparison is between "disgruntled" 1200JB owners and "disgruntled"
1600JB owners. Perhaps 1600JB owners are simply more cranky than the others.
Right.

> > If
> > reliability has continued to improve, it seems to me that any cost
saving
> > on switching from a three year to a one year warranty would be minimal.
>
> Numbers please?
>
> You're doing a lot of shooting from the hip here. Every engineer with any
> experience has a horror story or two about shooting from the hip.

As an engineer, I know not to shoot from the hip. I never claimed to know
for sure about recent hard drive reliability issues but I at least put forth
a couple of arguments and some data in support of my hypothesis.
> >> --
> >> --John
> >> Reply to jclarke at ae tee tee global dot net
> >> (was jclarke at eye bee em dot net)
>
> --
> --John
> Reply to jclarke at ae tee tee global dot net
> (was jclarke at eye bee em dot net)
 
G

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Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

Ian S <iws51remove@cox.net> wrote in message
news:LzRPd.41482$EG1.9692@lakeread04...
> Rod Speed <rod_speed@yahoo.com> wrote
>> Ian S <iws51remove@cox.net> wrote
>>> Rod Speed <rod_speed@yahoo.com> wrote
>>>> Ian S <iws51remove@cox.net> wrote
>>>>> Rod Speed <rod_speed@yahoo.com> wrote
>>>>>> Ian S <iws51remove@cox.net> wrote
>>>>>>> CeeBee <ceebeechester@start.com.au> wrote
>>>>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote

>>>>>>>>> Considering how often hard drives crash for no reason, it's
>>>>>>>>> incredibly stupid not to backup your hard drive. I've had at least
>>>>>>>>> three hard drives crash on me and have talked to numerous
>>>>>>>>> others who have experienced such. The odds are against you.

>>>>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
>>>>>>>> days, and certainly hundreds of procent more reliable than say
>>>>>>>> ten years ago. I find it amazing how few they crash theses days,
>>>>>>>> but it can be a matter of perspective.

>>>>>>> Actually, I think we've passed through a peak in reliability
>>>>>>> of hard drives. Over the past few years, we've maintained
>>>>>>> the 3.5" physical form but increased the capacity by perhaps
>>>>>>> an order and a half magnitude. I don't think it's coincidence
>>>>>>> that the drive manufacturers no longer warrant their drives
>>>>>>> for three years as was standard a few years ago.

>>>>>> Plenty still do and Seagate is warranting
>>>>>> some of theirs for 5 years now.

>>>>> Of course you have to compare apples to apples.

>>>> We are with that particular question.

>>>>> WD used to warrant their Caviar drives for three years, now it's one.

>>>> Nope, the 8MB cache versions still have a 3 year warranty.

>>> Both my desktop Caviars (1200jb and 2000jb)
>>> have 8MB cache and 1 year warranties.

>> Clearly that isnt true with drives purchased today
>> and its been like that for a couple of years now.

>>> Both were purchased as boxed retail versions
>>> and I have confirmed the warranty status of each.

>> Likely purchased before that change or you got dudded.

> Nope.

Yep.

> Even the site you provided has 1 year warranties
> on the boxed retail versions of those drives.

Irrelevant to what WD says about the warranty with 8MB cache drives.

> Apparently OEM drives are different.

Nope.

> You can't compare apples with oranges.

Not doing that. Just comparing WD drives with 2MB and 8MB
caches and the warrantys on those two versions of their drives.

> The boxed retail WD caviar drives I bought in the 2000
> - 2001 timeframe came with three year warranties.

Clearly the WD site says that the 8MB cache drives have a 3 year warranty.

> The one I bought last month did not.

Then you got dudded.

>>> The 1600jb that failed also had an 8MB cache and a one year warranty.

>> You must have got dudded somehow.

>> And if you want a longer warranty, Samsung has always had a 3 year
>> warranty on all their drives, and I prefer them to the WDs anyway.

>> And the Barracudas have a 5 year warranty standard.

>> >> And its the equivalent Seagate Barracuda that has the 5 year warranty.
>>
>> >> And Samsung never did drop their warranty period, its always
>> >> been 3 years and still is, with equivalent drives, of any cache size.
>>
>> >>> You can buy an extended warranty for about $20
>>
>> >> No need with the 8MB cache version which doesnt cost much
>> >> more than the 2MB cache version from most suppliers.
>>
>> >>
> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
>> >>
> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0
>>
>> >>> which is a pretty significant fraction of the actual cost of
>> >>> the drive even accounting for the typical warranty markup.
>>
>> >> Not with the 8MB cache version.
>>
>> >>>>> Maybe I'm nervous because I just had a 160 GB drive
>> >>>>> replaced in under a year due to SMART errors.
>>
>> >>>> Yep, the technical term for that is 'pathetically inadequate sample'
>>
>> >>> Well, I never claimed it was an adequate sample.
>>
>> >> I never said you did.
>>
>> >>> But you might want to consider reliability results at
> storagereview.com.
>>
>> >> Separate issue entirely. If you had mentioned that
>> >> in your previous post, I wouldnt have said that.
>>
>> >>> A quick back-of-the-envelope calculation shows that the Caviar
>> >>> drives introduced in 2000 and 2001 had an average percentile
>> >>> score of about 55. Those Caviars introduced in 2002 and 2003
>> >>> have an average percentile score of 36. Percentile score X here
>> >>> means that the drive is more reliable than X% of all the drives in
>> >>> the survey. Consider the 1200JB and the more recent 2000JB
>> >>> families: percentile scores of 84 and 14 respectively. Now
>> >>> there are a lot of caveats in the interpretation of such data,
>>
>> >> Yeah, its close to useless basically on that claim you made
>> >> about the length of the warranty. In spades when the JBs
>> >> have a 3 year warranty and only differ in the cache size.
>>
>> > Sorry, both my 8MB cache caviars have 1 year warranties.
>>
>> Wrong. You can confirm that from the url above, and there
>> have been plenty of comments on that in csphs over the years too.
>>
>> And see above on the samsungs and seagates anyway.
>>
>> >>> but I don't see much cause for optimism that reliability
>> >>> of hard drives like these continues to improve.
>>
>> >> I'll take the record on that.
>>
>> >>> I notice you didn't comment on the physical limitations that
>> >>> may be coming into play in electro-mechanical devices,
>>
>> >> Because its a furphy. The reality is that we have also
>> >> seen drive designs enhanced to handle that, particularly
>> >> with modern auto mapping of new defects seen.
>>
>> > There are physical limits to electromechanical devices
>> > interacting reliably with high areal density magnetic media.
>>
>> And we aint anywhere near that except in the sense that
>> ECCs and retrys are used and have been for years now.
>>
>> >>> the size of which has not increased while the
>> >>> capacity has sky-rocketed by a factor of perhaps
>> >>> twenty or more all within maybe five years or so.
>>
>> >> And reliability has improved out of sight with the demise
>> >> of the very physically large dinosaur drives, and the move
>> >> from stepper motor head actuators to voicecoil systems.
>>
>> > Don't bring the physically large old drives into the discussion
>> > since all my comments have been with respect to the 3.5"
>> > size and confined to drives since the year 2000.
>>
>> Its the evidence that your claim about capacity is
>> much more complicated than your original allowed for.
>>
>> > I don't think the evidence supports that "reliability has
>> > improved out of sight" in this timeframe with this physical size.
>>
>> Only because that physical size hasnt been around for as long.

> My original comment only mentioned the last few years

Irrelevant when its the longer history that shows your claim is wrong.

> and only suggested we might have reached a peak in reliability.

Not a shred of evidence to support that claim.

> I presented some data to support that.

Like hell you did. Your original presented useful 'evidence' what so
ever and the most recent comment about storagereview is useless
on the general question because you only included WD drive data
and hard drive stats are absolutely notorious for seeing particular
drives go thru periods of higher than normal failure rates.

> You have made counterclaims

Nope, just rubbed your nose in the fact that YOUR claims
dont have a shred of evidence to substantiate them on that
claim that drives are getting less reliable now.

> - if you have some reliability numbers to
> back them up, please share them with us.

Dont need any.

YOU made the claim.

YOU get to provide evidence that substantiates the claim.

THATS how it works.

>> The reliability has improved significantly over the original 3.5" form
>> factor drives, particularly those with stepper motor head actuators
>> because you dont get sector jitter with voice coil drives.
>>
>> >> We dont see much stiction anymore either, where the head
>> >> sticks to the platter so the drive wont spin up at boot time.
>>
>> >> And drive prices are now so low that RAID is very viable too.
>> >> With a decently designed system you just yawn on drive failure.
 
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Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:37a8jnF5b75nsU1@individual.net...
>


> > Even the site you provided has 1 year warranties
> > on the boxed retail versions of those drives.
>
> Irrelevant to what WD says about the warranty with 8MB cache drives.

Read what WD actually says http://support.wdc.com/warranty/policy.asp

" All Western Digital-branded retail hard drive kits, with the exception of
WD Raptor drives, carry a Standard Warranty Period of one (1) year unless
indicated otherwise on the package."

Presumably, "all" includes Caviar drives with 8MB cache.

> > Apparently OEM drives are different.
>
> Nope.
>
> > You can't compare apples with oranges.
>
> Not doing that. Just comparing WD drives with 2MB and 8MB
> caches and the warrantys on those two versions of their drives.

See above.
>
> > The boxed retail WD caviar drives I bought in the 2000
> > - 2001 timeframe came with three year warranties.
>
> Clearly the WD site says that the 8MB cache drives have a 3 year warranty.

Link?

>
> > The one I bought last month did not.
>
> Then you got dudded.
>
> >>> The 1600jb that failed also had an 8MB cache and a one year warranty.
>
> >> You must have got dudded somehow.
>
> >> And if you want a longer warranty, Samsung has always had a 3 year
> >> warranty on all their drives, and I prefer them to the WDs anyway.
>
> >> And the Barracudas have a 5 year warranty standard.
>
> >> >> And its the equivalent Seagate Barracuda that has the 5 year
warranty.
> >>
> >> >> And Samsung never did drop their warranty period, its always
> >> >> been 3 years and still is, with equivalent drives, of any cache
size.
> >>
> >> >>> You can buy an extended warranty for about $20
> >>
> >> >> No need with the 8MB cache version which doesnt cost much
> >> >> more than the 2MB cache version from most suppliers.
> >>
> >> >>
> >
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
> >> >>
> >
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0
> >>
> >> >>> which is a pretty significant fraction of the actual cost of
> >> >>> the drive even accounting for the typical warranty markup.
> >>
> >> >> Not with the 8MB cache version.
> >>
> >> >>>>> Maybe I'm nervous because I just had a 160 GB drive
> >> >>>>> replaced in under a year due to SMART errors.
> >>
> >> >>>> Yep, the technical term for that is 'pathetically inadequate
sample'
> >>
> >> >>> Well, I never claimed it was an adequate sample.
> >>
> >> >> I never said you did.
> >>
> >> >>> But you might want to consider reliability results at
> > storagereview.com.
> >>
> >> >> Separate issue entirely. If you had mentioned that
> >> >> in your previous post, I wouldnt have said that.
> >>
> >> >>> A quick back-of-the-envelope calculation shows that the Caviar
> >> >>> drives introduced in 2000 and 2001 had an average percentile
> >> >>> score of about 55. Those Caviars introduced in 2002 and 2003
> >> >>> have an average percentile score of 36. Percentile score X here
> >> >>> means that the drive is more reliable than X% of all the drives in
> >> >>> the survey. Consider the 1200JB and the more recent 2000JB
> >> >>> families: percentile scores of 84 and 14 respectively. Now
> >> >>> there are a lot of caveats in the interpretation of such data,
> >>
> >> >> Yeah, its close to useless basically on that claim you made
> >> >> about the length of the warranty. In spades when the JBs
> >> >> have a 3 year warranty and only differ in the cache size.
> >>
> >> > Sorry, both my 8MB cache caviars have 1 year warranties.
> >>
> >> Wrong. You can confirm that from the url above, and there
> >> have been plenty of comments on that in csphs over the years too.
> >>
> >> And see above on the samsungs and seagates anyway.
> >>
> >> >>> but I don't see much cause for optimism that reliability
> >> >>> of hard drives like these continues to improve.
> >>
> >> >> I'll take the record on that.
> >>
> >> >>> I notice you didn't comment on the physical limitations that
> >> >>> may be coming into play in electro-mechanical devices,
> >>
> >> >> Because its a furphy. The reality is that we have also
> >> >> seen drive designs enhanced to handle that, particularly
> >> >> with modern auto mapping of new defects seen.
> >>
> >> > There are physical limits to electromechanical devices
> >> > interacting reliably with high areal density magnetic media.
> >>
> >> And we aint anywhere near that except in the sense that
> >> ECCs and retrys are used and have been for years now.
> >>
> >> >>> the size of which has not increased while the
> >> >>> capacity has sky-rocketed by a factor of perhaps
> >> >>> twenty or more all within maybe five years or so.
> >>
> >> >> And reliability has improved out of sight with the demise
> >> >> of the very physically large dinosaur drives, and the move
> >> >> from stepper motor head actuators to voicecoil systems.
> >>
> >> > Don't bring the physically large old drives into the discussion
> >> > since all my comments have been with respect to the 3.5"
> >> > size and confined to drives since the year 2000.
> >>
> >> Its the evidence that your claim about capacity is
> >> much more complicated than your original allowed for.
> >>
> >> > I don't think the evidence supports that "reliability has
> >> > improved out of sight" in this timeframe with this physical size.
> >>
> >> Only because that physical size hasnt been around for as long.
>
> > My original comment only mentioned the last few years
>
> Irrelevant when its the longer history that shows your claim is wrong.

You apparently don't understand the concept of "peak" in a curve.

>
> > and only suggested we might have reached a peak in reliability.
>
> Not a shred of evidence to support that claim.
>
> > I presented some data to support that.
>
> Like hell you did. Your original presented useful 'evidence' what so
> ever and the most recent comment about storagereview is useless
> on the general question because you only included WD drive data
> and hard drive stats are absolutely notorious for seeing particular
> drives go thru periods of higher than normal failure rates.
>
> > You have made counterclaims
>
> Nope, just rubbed your nose in the fact that YOUR claims
> dont have a shred of evidence to substantiate them on that
> claim that drives are getting less reliable now.
>
> > - if you have some reliability numbers to
> > back them up, please share them with us.
>
> Dont need any.

Translation: you don't have any.
>
> YOU made the claim.
>
> YOU get to provide evidence that substantiates the claim.

I provided data on drives I have experience with. You just shout and wave
your arms.
 
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Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

Rod Speed wrote:

>
> Ian S <iws51remove@cox.net> wrote in message
> news:LzRPd.41482$EG1.9692@lakeread04...
>> Rod Speed <rod_speed@yahoo.com> wrote
>>> Ian S <iws51remove@cox.net> wrote
>>>> Rod Speed <rod_speed@yahoo.com> wrote
>>>>> Ian S <iws51remove@cox.net> wrote
>>>>>> Rod Speed <rod_speed@yahoo.com> wrote
>>>>>>> Ian S <iws51remove@cox.net> wrote
>>>>>>>> CeeBee <ceebeechester@start.com.au> wrote
>>>>>>>>> usenetMYSHOES@bizaveMYSHOES.com (Andrew) wrote
>
>>>>>>>>>> Considering how often hard drives crash for no reason, it's
>>>>>>>>>> incredibly stupid not to backup your hard drive. I've had at
>>>>>>>>>> least three hard drives crash on me and have talked to numerous
>>>>>>>>>> others who have experienced such. The odds are against you.
>
>>>>>>>>> To be honest, I doubt it. Hard drives are pretty reliable these
>>>>>>>>> days, and certainly hundreds of procent more reliable than say
>>>>>>>>> ten years ago. I find it amazing how few they crash theses days,
>>>>>>>>> but it can be a matter of perspective.
>
>>>>>>>> Actually, I think we've passed through a peak in reliability
>>>>>>>> of hard drives. Over the past few years, we've maintained
>>>>>>>> the 3.5" physical form but increased the capacity by perhaps
>>>>>>>> an order and a half magnitude. I don't think it's coincidence
>>>>>>>> that the drive manufacturers no longer warrant their drives
>>>>>>>> for three years as was standard a few years ago.
>
>>>>>>> Plenty still do and Seagate is warranting
>>>>>>> some of theirs for 5 years now.
>
>>>>>> Of course you have to compare apples to apples.
>
>>>>> We are with that particular question.
>
>>>>>> WD used to warrant their Caviar drives for three years, now it's one.
>
>>>>> Nope, the 8MB cache versions still have a 3 year warranty.
>
>>>> Both my desktop Caviars (1200jb and 2000jb)
>>>> have 8MB cache and 1 year warranties.
>
>>> Clearly that isnt true with drives purchased today
>>> and its been like that for a couple of years now.
>
>>>> Both were purchased as boxed retail versions
>>>> and I have confirmed the warranty status of each.
>
>>> Likely purchased before that change or you got dudded.
>
>> Nope.
>
> Yep.
>
>> Even the site you provided has 1 year warranties
>> on the boxed retail versions of those drives.
>
> Irrelevant to what WD says about the warranty with 8MB cache drives.
>
>> Apparently OEM drives are different.
>
> Nope.
>
>> You can't compare apples with oranges.
>
> Not doing that. Just comparing WD drives with 2MB and 8MB
> caches and the warrantys on those two versions of their drives.
>
>> The boxed retail WD caviar drives I bought in the 2000
>> - 2001 timeframe came with three year warranties.
>
> Clearly the WD site says that the 8MB cache drives have a 3 year warranty.

Uh, Rod, you might want to check out the current WD warranty policy at
<http://support.wdc.com/warranty/policy.asp>. Seems that the OEM Caviar
SEs have 3 year warranty but the retail-boxed have only 1. Makes no sense
to me but then little that marketing people do makes sense to anybody else.

<snip>

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
 
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Archived from groups: comp.sys.laptops,comp.sys.ibm.pc.hardware.storage (More info?)

Ian S <iws51remove@cox.net> wrote in message
news:jUSPd.41492$EG1.30421@lakeread04...
> Rod Speed <rod_speed@yahoo.com> wrote

>>> Even the site you provided has 1 year warranties
>>> on the boxed retail versions of those drives.

>> Irrelevant to what WD says about the warranty with 8MB cache drives.

> Read what WD actually says http://support.wdc.com/warranty/policy.asp

No need.

> " All Western Digital-branded retail hard drive kits, with the
> exception of WD Raptor drives, carry a Standard Warranty
> Period of one (1) year unless indicated otherwise on the package."

Pity about what the package says with the 8MB drives.

> Presumably, "all" includes Caviar drives with 8MB cache.

Fraid not, and you can check that on a wide variety of retailler's sites.

And on storagereview too.

>>> Apparently OEM drives are different.

>> Nope.

>>> You can't compare apples with oranges.

>> Not doing that. Just comparing WD drives with 2MB and 8MB
>> caches and the warrantys on those two versions of their drives.

> See above.

See above.

>>> The boxed retail WD caviar drives I bought in the 2000
>>> - 2001 timeframe came with three year warranties.

>> Clearly the WD site says that the 8MB cache drives have a 3 year warranty.

> Link?

You provided it yourself.

You can check it on a wide variety of retailler's sites.

And on storagereview too.

>> > The one I bought last month did not.
>>
>> Then you got dudded.
>>
>> >>> The 1600jb that failed also had an 8MB cache and a one year warranty.
>>
>> >> You must have got dudded somehow.
>>
>> >> And if you want a longer warranty, Samsung has always had a 3 year
>> >> warranty on all their drives, and I prefer them to the WDs anyway.
>>
>> >> And the Barracudas have a 5 year warranty standard.
>>
>> >> >> And its the equivalent Seagate Barracuda that has the 5 year
> warranty.
>> >>
>> >> >> And Samsung never did drop their warranty period, its always
>> >> >> been 3 years and still is, with equivalent drives, of any cache
> size.
>> >>
>> >> >>> You can buy an extended warranty for about $20
>> >>
>> >> >> No need with the 8MB cache version which doesnt cost much
>> >> >> more than the 2MB cache version from most suppliers.
>> >>
>> >> >>
>> >
> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-118&depa=0
>> >> >>
>> >
> http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-107&depa=0
>> >>
>> >> >>> which is a pretty significant fraction of the actual cost of
>> >> >>> the drive even accounting for the typical warranty markup.
>> >>
>> >> >> Not with the 8MB cache version.
>> >>
>> >> >>>>> Maybe I'm nervous because I just had a 160 GB drive
>> >> >>>>> replaced in under a year due to SMART errors.
>> >>
>> >> >>>> Yep, the technical term for that is 'pathetically inadequate
> sample'
>> >>
>> >> >>> Well, I never claimed it was an adequate sample.
>> >>
>> >> >> I never said you did.
>> >>
>> >> >>> But you might want to consider reliability results at
>> > storagereview.com.
>> >>
>> >> >> Separate issue entirely. If you had mentioned that
>> >> >> in your previous post, I wouldnt have said that.
>> >>
>> >> >>> A quick back-of-the-envelope calculation shows that the Caviar
>> >> >>> drives introduced in 2000 and 2001 had an average percentile
>> >> >>> score of about 55. Those Caviars introduced in 2002 and 2003
>> >> >>> have an average percentile score of 36. Percentile score X here
>> >> >>> means that the drive is more reliable than X% of all the drives in
>> >> >>> the survey. Consider the 1200JB and the more recent 2000JB
>> >> >>> families: percentile scores of 84 and 14 respectively. Now
>> >> >>> there are a lot of caveats in the interpretation of such data,
>> >>
>> >> >> Yeah, its close to useless basically on that claim you made
>> >> >> about the length of the warranty. In spades when the JBs
>> >> >> have a 3 year warranty and only differ in the cache size.
>> >>
>> >> > Sorry, both my 8MB cache caviars have 1 year warranties.
>> >>
>> >> Wrong. You can confirm that from the url above, and there
>> >> have been plenty of comments on that in csphs over the years too.
>> >>
>> >> And see above on the samsungs and seagates anyway.
>> >>
>> >> >>> but I don't see much cause for optimism that reliability
>> >> >>> of hard drives like these continues to improve.
>> >>
>> >> >> I'll take the record on that.
>> >>
>> >> >>> I notice you didn't comment on the physical limitations that
>> >> >>> may be coming into play in electro-mechanical devices,
>> >>
>> >> >> Because its a furphy. The reality is that we have also
>> >> >> seen drive designs enhanced to handle that, particularly
>> >> >> with modern auto mapping of new defects seen.
>> >>
>> >> > There are physical limits to electromechanical devices
>> >> > interacting reliably with high areal density magnetic media.
>> >>
>> >> And we aint anywhere near that except in the sense that
>> >> ECCs and retrys are used and have been for years now.
>> >>
>> >> >>> the size of which has not increased while the
>> >> >>> capacity has sky-rocketed by a factor of perhaps
>> >> >>> twenty or more all within maybe five years or so.
>> >>
>> >> >> And reliability has improved out of sight with the demise
>> >> >> of the very physically large dinosaur drives, and the move
>> >> >> from stepper motor head actuators to voicecoil systems.
>> >>
>> >> > Don't bring the physically large old drives into the discussion
>> >> > since all my comments have been with respect to the 3.5"
>> >> > size and confined to drives since the year 2000.
>> >>
>> >> Its the evidence that your claim about capacity is
>> >> much more complicated than your original allowed for.
>> >>
>> >> > I don't think the evidence supports that "reliability has
>> >> > improved out of sight" in this timeframe with this physical size.
>> >>
>> >> Only because that physical size hasnt been around for as long.
>>
>> > My original comment only mentioned the last few years
>>
>> Irrelevant when its the longer history that shows your claim is wrong.

> You apparently don't understand the concept of "peak" in a curve.

You never presented a shred of evidence for any purported peak.

That was just another way of saying there isnt one.

>> > and only suggested we might have reached a peak in reliability.
>>
>> Not a shred of evidence to support that claim.
>>
>> > I presented some data to support that.
>>
>> Like hell you did. Your original presented useful 'evidence' what so
>> ever and the most recent comment about storagereview is useless
>> on the general question because you only included WD drive data
>> and hard drive stats are absolutely notorious for seeing particular
>> drives go thru periods of higher than normal failure rates.
>>
>> > You have made counterclaims
>>
>> Nope, just rubbed your nose in the fact that YOUR claims
>> dont have a shred of evidence to substantiate them on that
>> claim that drives are getting less reliable now.
>>
>> > - if you have some reliability numbers to
>> > back them up, please share them with us.
>>
>> Dont need any.

> Translation: you don't have any.

Translation:

YOU made the claim.

YOU get to provide evidence that substantiates the claim.

THATS how it works.

>> YOU made the claim.

>> YOU get to provide evidence that substantiates the claim.

> I provided data on drives I have experience with.

And as I said, that is a pathetically inadequate sample.

> You just shout and wave your arms.

You desperately attempt to bullshit your way out
of your predicament and fool absolutely no one at all.