Hate to say it, but I kinda fall into this. I get a least a hundred emails a day. Sometimes as many as 200. I hate it. HATE IT. But if I don't check it a few times a day, it becomes overwhelming. People have become too dependent on email, and most of my clients I know have fallen into a pattern that email is a priority, the MOST important form of communication. Not replying or taking action on an email within a few hours can lose you an account in this day in age. It's insane. I am sitting here, in the late afternoon on the day before Thanksgiving, getting slammed with emails from clients wanting to get that last order, bit of information, request, whatever in before they leave the office for a long weekend. And they expect their requests to be done and taken care of by the time they are back in the office on Monday.
Do I like it, not one bit. I want to enjoy my holiday too, but most people don't think about this, they just use email as way to impersonally fire off that "I need this done" letter and go on their merry way. So, my insight to this not so much why are we spending all our time reading emails, my take is why do so many people spend all their time sending emails? Idiots I say!
I used to work with a guy who had a office literally 10 feet from me. In a month, I would get over a thousand emails from him, and what made it worse, as soon as I saw an email coming, within 5 minutes he would follow it with a phone call. Communication can be a good thing, but as a society, we are in communication overload. There is simply no need for 90% of it. No need at all! It is time to step back and take a deep breath alright, people get a grip and get a life!