asus a550c lock 1 problem

2020jopiter

Prominent
Sep 17, 2017
2
0
510
i have asus a550 c and when i turn it on the display don't turn on and the keyboard and mouse pad dosent works. but the fan in laptop working. and near power led and wifi led the(LOCK1) its on.idont know whats the problem please help.
photo_2017-09-17_10-50-06.jpg
 
Solution
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution

2020jopiter

Prominent
Sep 17, 2017
2
0
510


thanks for your help.but it dosent works :(
the laptop dont have any reaction. ithink the bios its unistall and the laptop dont have any bios.
how ican install new bios??