ASUS G74SX Touchpad driver problem Windows 10 64

Aug 15, 2018
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I have been trying to fix this for a while now and have narrowed down the issue to this error. I have the most current symantec driver I can find installed but it still does nothing.

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 15/08/2018 12:07:52 AM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-9E6J6HJ
Description:
Device ACPI\SYN0A17\4&a2caac4&0 had a problem starting.

Driver Name: msmouse.inf
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Service: i8042prt
Lower Filters:
Upper Filters:
Problem: 0x18
Problem Status: 0x0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" ></Provider>
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2018-08-15T07:07:52.651597900Z" ></TimeCreated>
<EventRecordID>313</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="184" ></Execution>
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-9E6J6HJ</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
<EventData>
<Data Name="DeviceInstanceId">ACPI\SYN0A17\4&a2caac4&0</Data>
<Data Name="DriverName">msmouse.inf</Data>
<Data Name="ClassGuid">{4D36E96F-E325-11CE-BFC1-08002BE10318}</Data>
<Data Name="ServiceName">i8042prt</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x18</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>
 

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