Question Random restart on Lenovo IdeaPad 3 ryzen 5500u

Oct 16, 2022
2
0
10
0
Every week or so, I get a random restart.
Checking Event Viewer, whenever it restarts, there is a Critical Kernel-Power (id 41). But I can't find any additional clue.

It is a Lenovo IdeaPad3 ryzen 5500u 8gb ram (later upgraded to 4gb + 16gb), 256GB SSD and win10.

Details from the last restart:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2022-10-16T23:29:53.5507472Z

EventRecordID 37731

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-ATF46GI

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 17
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false




MEMTEST does not show any error.
Any ideas what could I do to find the cause?
I read somewhere that there so be some useful info on BugCheckCode, but it's always 0.
 
Last edited:
Thread starter Similar threads Forum Replies Date
DominikBrown Laptop Tech Support 0
S Laptop Tech Support 4
T Laptop Tech Support 6
JBH81194 Laptop Tech Support 2
T Laptop Tech Support 2
E Laptop Tech Support 2
MCROW Laptop Tech Support 1
7 Laptop Tech Support 7
Zkneedhelp Laptop Tech Support 2
EsmaGraham Laptop Tech Support 17
G Laptop Tech Support 2
W Laptop Tech Support 1
M Laptop Tech Support 7
B Laptop Tech Support 3
A Laptop Tech Support 1
T Laptop Tech Support 6
J Laptop Tech Support 5
M Laptop Tech Support 2
A Laptop Tech Support 26
KyleL89 Laptop Tech Support 5

ASK THE COMMUNITY