Question Asus GL752vw stuck in logo

Oct 9, 2019
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Hello,

I have a problem with my Asus laptop GL752vw, when starting the laptop it gets stuck at asus logo. It doesn’t load at all.

I have tried to remove the battery and also replace the RAM but I still face the same problem. In the bios I can see it recognizes the hard disk so I assume its not a hard disk problem.

It all started when I was gaming and the game froze.. so I had to force restart. After that it was loading differently like repairing mode? When it was completed it went into windows update mode. After the windows update something went wrong and a window screen appeared with a QR scan. Unfortunately, this is all I can remember..
 
Try starting it up in "Safe Mode" and see if it will load fully in there. If it does, then from in there you should be able to access "System Restore" and locate a restore point prior to the problem. This should then restore the computer and allow you to go into normal Windows once it reboots after the restore.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.

In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.
 
I see. Another thing to try is the following...

  1. Turn off the laptop.
  2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi. (If connected via Ethernet, unplug it.)
  3. Turn on the laptop.
You can also try hitting F11 during the boot up to see if it will start the System Recovery process.
 
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