Question ASUS GT-AX11000 Dropping Connection

ChuckRoast53

Estimable
Aug 8, 2020
3
0
4,510
I hope this is the correct forum - I couldn't find a "router" forum! I have an ASUS GT-AX11000 router, with an RP-AC1900 extender. For the first 8 months this setup was rock solid. I have 34 devices connected, and speeds are excellent. Now, at least daily, and occassionally 2-3 times daily, the router completely drops the 5 GHz channels. They are not discoverable, but the 2.4 GHz channel is still there. Wired connections also are offline at this time. A reboot seems to resolve this. I shouldn't have to reboot a router daily in order to maintain wireless connectivity. Has anyone else experienced this? Is there a resolution? And if not, please direct me to a more stable router (or AIMesh configuration) that will be more trouble free.
 
Last edited:

ChuckRoast53

Estimable
Aug 8, 2020
3
0
4,510
As an FYI (since no one posted any resolutions or suggestions):
I updated the firmware on the GT-AX11000 and the RP-AC1900. It's now been 7 days with no further 5Ghz channel problems. Strange that the connectivity problem just suddenly started even though it had been stable for many months.
 

ChuckRoast53

Estimable
Aug 8, 2020
3
0
4,510
Thank you for the suggestions. The problem has persisted - and has been very intermittent. About 2 weeks ago I had to reboot 4-5x / day for 3 days in a row, then no problems until 2 days ago. I did update all firmware and several weeks ago did the reset/startover. I have tried different channels, hoping that would solve the issues! Still weird that it also drops the wired connections when it does this. I'm going to try Merlin as a last resort. If that doesn't work I will make the move to Netgear.