Asus laptop crashing minutes after startup

[Dzonas]

I have an Asus laptop and it keeps crashing just minutes after startup. When it crashes, it just shuts off entirely in a second. I used to think it was a battery issue, however the battery says that it is on 93% currently as the problem continues. The vents are clean and im fairly certain it's not overheating. I'm entirely confused at this point. Thanks.

 

[cl-justin]

Are you getting a blue screen of death, and have you tried scanning your laptop for viruses?

 

[Dzonas]

No blue screen, it just shuts down. I have scanned with malwarebytes and i highly doubt it is a virus

 

[jarotech]

Hi, try this, remove the battery and the adapter, hold down the power button for about a minute. Connect only the adapter and start the laptop. If you have the same problem, only an Electronics Technician like me can repair your laptop.

 

[Dzonas]

If taking it to a professional is the only option, how much would it cost me?

 

[Dzonas]

Update: my battery is also broken apparently. It went from blinking green to orange to solid orange. Now its blinking orange. O lawd

 

[Dzonas]

Yea i did what you said and it still crashed. Think geek squad could do something?

 

[jarotech]

If you still have a warranty, you can go there, otherwise it is not a good choice. If you have a repair shop with a good reputation near your place, it will be best to go there. You have a component on the motherboard that is defective, this is why the laptop stops.

 

[Dzonas]

If you still have a warranty, you can go there, otherwise it is not a good choice. If you have a repair shop with a good reputation near your place, it will be best to go there. You have a component on the motherboard that is defective, this is why the laptop stops.

Thanks, I will do that.