I have this problem with my Asus laptop running windows 10: sometimes (pretty often in the last days) while I am using internet the laptop freezes for a few seconds or completely (in this second case the only thing I can do is turn it off with the on/off button). When it freezes just for some seconds afterwards the wifi connection disappears, so I assume that it is somehow the problem even when it freezes completely. The laptop started having this issue almost one year ago, but after doing that for some months it quitted and now it has been freezing again for one week now.
If can help, I moved one year ago, then I came back to my hometown for some months and then I moved again to another place a couple of weeks ago. Therefore it seems that the problem is also related to this.
Do you have any answer to the question: what is the problem? Thank you in advance
If can help, I moved one year ago, then I came back to my hometown for some months and then I moved again to another place a couple of weeks ago. Therefore it seems that the problem is also related to this.
Do you have any answer to the question: what is the problem? Thank you in advance