Asus laptop log in

Apr 25, 2018
1
0
10
I'm at where I click to bring up option to sign in and screen goes black few minutes later comes back and click and black screen again.
 
Solution
Try starting it up in "Safe Mode" and see if it will allow you to see the log in screen. If it does, then there may well be something (virus, malware, etc.) on the computer that is causing the issue. It will have to be removed to resolve it. If you still get the blacking out screen, then it is probably hardware. In that case I would contact the manufacturer if it is under warranty. If it isn't, try a local tech.

NOTE: We cannot assist in bypassing any log in screens (if that is what you are wanting to do). Please read the following thread... http://www.tomsguide.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press...
Try starting it up in "Safe Mode" and see if it will allow you to see the log in screen. If it does, then there may well be something (virus, malware, etc.) on the computer that is causing the issue. It will have to be removed to resolve it. If you still get the blacking out screen, then it is probably hardware. In that case I would contact the manufacturer if it is under warranty. If it isn't, try a local tech.

NOTE: We cannot assist in bypassing any log in screens (if that is what you are wanting to do). Please read the following thread... http://www.tomsguide.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.
 
Solution