Windows 8 was already installed, but my laptop said it had viruses and that it was at risk. So I refreshed it and it did not do anything. I decided to reboot it and it's been saying "preparing automatic repair" and "diagnosing your Pc" it's been going back and forth like this for almost 2 days now. I already held down the F9 key and it takes me to a screen with 3 options. 1.continue (exit and continue to Windows8.) 2.Troubleshoot (reset or refresh your pc or use advanced tools) 3.turn off your pc.
I already did all 3 of them and nothing happened. Troubleshoot has 3 different options. 1.refresh your pc. 2.reset your pc. 3.advanced options. None of the first 2 worked. So I clicked advanced options and the options for that are 1.system restore 2.system image recovery 3.automatic repair. 4.command prompt. 5. UEFI firmware settings. 6.startup settings. I tired 1 and it says error. I've tired 3, and 6 and it goes back to the screen where it goes back and forth saying preparing automatic repair. I also tried taking the battery out but that also did absolutely nothing.
I already did all 3 of them and nothing happened. Troubleshoot has 3 different options. 1.refresh your pc. 2.reset your pc. 3.advanced options. None of the first 2 worked. So I clicked advanced options and the options for that are 1.system restore 2.system image recovery 3.automatic repair. 4.command prompt. 5. UEFI firmware settings. 6.startup settings. I tired 1 and it says error. I've tired 3, and 6 and it goes back to the screen where it goes back and forth saying preparing automatic repair. I also tried taking the battery out but that also did absolutely nothing.