Asus laptop turns on to black screen

Tekc

Honorable
Aug 5, 2013
1
0
10,510
0
Hello,
I have an Asus X55A less than 12 months old. I have Windows 7 on it but during almost a week I can't turn it on, actually Windows doesn't turn on. When I try to start my notebook the Asus logo appears for a few seconds and than it turns into a black screen (it's all blank). It doesn't show the cursor or anything else. I can't access even the Bios, because it doesn't respond to any command from the keyboard.
 

Asus_Fred

Honorable
Jul 29, 2013
28
0
10,610
10


Like chulex67 stated, connect the unit to an external monitor and see if you get any output from it. If you do we can proceed from there.
 

chulex67

Distinguished
Aug 16, 2011
142
0
18,710
34


Didnt know we had an Asus represantative, i leave this case in your hands, good luck.
 
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