Asus laptop turns on to black screen

[Tekc]

Hello,
I have an Asus X55A less than 12 months old. I have Windows 7 on it but during almost a week I can't turn it on, actually Windows doesn't turn on. When I try to start my notebook the Asus logo appears for a few seconds and than it turns into a black screen (it's all blank). It doesn't show the cursor or anything else. I can't access even the Bios, because it doesn't respond to any command from the keyboard.

 

[chulex67]

Have you updated your bios? heres the link: http/www.asus.com/Notebooks_Ultrabooks/X55A/#support_Download_30

When this happens please connect an external monitor and tell me if you have video signal.

 

[Asus_Fred]

Hello,
I have an Asus X55A less than 12 months old. I have Windows 7 on it but during almost a week I can't turn it on, actually Windows doesn't turn on. When I try to start my notebook the Asus logo appears for a few seconds and than it turns into a black screen (it's all blank). It doesn't show the cursor or anything else. I can't access even the Bios, because it doesn't respond to any command from the keyboard.

Like chulex67 stated, connect the unit to an external monitor and see if you get any output from it. If you do we can proceed from there.

 

[chulex67]

Hello,
I have an Asus X55A less than 12 months old. I have Windows 7 on it but during almost a week I can't turn it on, actually Windows doesn't turn on. When I try to start my notebook the Asus logo appears for a few seconds and than it turns into a black screen (it's all blank). It doesn't show the cursor or anything else. I can't access even the Bios, because it doesn't respond to any command from the keyboard.

Like chulex67 stated, connect the unit to an external monitor and see if you get any output from it. If you do we can proceed from there.

Didnt know we had an Asus represantative, i leave this case in your hands, good luck.