Asusboyz

Commendable
Apr 18, 2016
1
0
1,510
Hi there, first time posting here because i cant seem to find the problem to my issue.

Yesterday, my laptop, an asus n551v series, worked perfectly. Browsing, gaming, watching videos, you name it, I could do it.

Today, it wouldnt boot up while having only the battery in. I am pretty sure the battery was full because it was 100 percent when i had put in in sleep modus.
So next i put the power cord in and it boots up automatically. The thing is that i hear a beep, like it starts normally, but it just wont boot up fully. After the beep, the led lights of my Capslock, flight modus and light bulb stay on and nothing else happens.

I have pulled out the battery and power cord and i have multiple times held in the power button for 20+ seconds to deplete any remaining power in the laptop, but still same..

Who can provide me with an answer, while i desperatily cry in a corner??

Many thanks in advance!
 
Hi,

Please do try these troubleshooting steps that I suggested to others who had the same concern with their laptop that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.