Question ASUS Q504U on, but with black screen

May 8, 2020
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Hello there! I have an ASUS Q504U that displays a black screen. The laptop turns on, but it doesn't seem to boot.

When I turn it on, the caps lock key is on indefinitely, and the charging light blinks green (blinks twice with a second in between blinks at an interval of 3-4 seconds). The fan is also on.

I've tried connecting it to an external monitor to see if it was a graphics card issue, but no signal is sent. I've also tried holding down the power button with and without the battery plugged in with no avail.

Does anybody have any idea as to what is happening with my laptop? I've tried a lot of things but I'm just not sure what's going on.

Thanks in advance!
 
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