Solved! Asus ROG Laptop

[haygij]

Irrelevant, can be deleted

 

[hang-the-9]

Could be overheating or a video card issue. When the system is on power it usually runs at a faster speed, more heat. Check your power settings in the BIOS and Windows, set them to max speed and test things again on battery. Check your temps in HWMonitor while gaming see how high they get.

 

[haygij]

Irrelevant, can be deleted

 

[hang-the-9]

It seems to be a temperature issue, althought both settings are the same both for "on battery" & "on charger", couldn't find anything different.

During game, on battery CPU and GPU Diode are around 60-65 degrees C and on charger they ate around 80-90 degrees C.
By the monitoring log, I can see that the laptop works much harder when on Charger than On Battery (both state logs attached).

How can I check or reset setting for both states? I didn't try to overclock.

On Battery Log (no crash)
On Charger Log Crashed!

Please help!

Options for battery or wall power use would be in the BIOS and also in power manager in Windows. You may want to contact Asus since the system should not be crashing on load like this due to heat unless there is something wrong with the computer. 90 is not high enough to crash on a gaming laptop.

 

[haygij]

Irrelevant, can be deleted.

 

[hang-the-9]

It seems to be a temperature issue, althought both settings are the same both for "on battery" & "on charger", couldn't find anything different.

During game, on battery CPU and GPU Diode are around 60-65 degrees C and on charger they ate around 80-90 degrees C.
By the monitoring log, I can see that the laptop works much harder when on Charger than On Battery (both state logs attached).

How can I check or reset setting for both states? I didn't try to overclock.

On Battery Log (no crash)
On Charger Log Crashed!

Please help!

Options for battery or wall power use would be in the BIOS and also in power manager in Windows. You may want to contact Asus since the system should not be crashing on load like this due to heat unless there is something wrong with the computer. 90 is not high enough to crash on a gaming laptop.

I contacted Asus and have placed the laptop at their authorized service here, the ran a stress test and received normal results, refused to run the game a check saying it might have something to do with drivers and that's not their responsibility.

Tried also to underclock the CPU using Intel® Extreme Tuning Utility by 0.130V and underclocking the GPU using Asus GPU TWEAK II.

Tried to check BIOS if anyone has overclocked the laptop, but didn't find such option.

A system actually shutting off instead of crashing with a bluescreen or locking up does not sound like a driver issue. It's a gaming setup, not a basic home use system, it should be able to handle games. If you are OK with doing it, do a factory reset to defaults and then check something like 3DMark with it, if they say it may be a driver issue, they need to support their standard driver setup at least.