ASUS ROG won’t turn on

[mccabezachary]

I have an ASUS ROG gaming laptop and I had to go somewhere for a while. When I came back I turned on my computer and it stays on the logo screen. The screen that says it needs to be repaired doesn’t even come up. WHAT DO I DO!!!????

 

[cl-justin]

Try holding down your power button for 10-15 seconds and turn it back on once it turns off.

 

[mccabezachary]

Try holding down your power button for 10-15 seconds and turn it back on once it turns off.

That is what I have been doing before I asked on here. It didn't work. And it still doesn't.

 

[gdmaclew]

How old is the laptop and have you contacted ASUS yet?

 

[mccabezachary]

How old is the laptop and have you contacted ASUS yet?

I got it probably this last September (2017). And yes, I just send ASUS a message about it. I'm just waiting for a response now.

 

[gdmaclew]

That's probably your best bet since it will still be under warranty.

 

[mccabezachary]

That's probably your best bet since it will still be under warranty.

I don't think I got warranty on it 0_0

 

[gdmaclew]

The normal warranty on ASUS laptops is 1 year.

Go to this site and enter your serial number (usually on bottom of laptop).

https://www.asus.com/support