Asus tablet stuck at loading screen

[demimack07]

My asus memo pad 7 will not load, when I turn the tablet on it stays in the loading screen. I have tried pressing volume up and power button which took me to the droidbot screen and i have tried every option. and it still is not working

 

[webworkings]

Try starting up the tablet in "Safe Mode" and see if it will load. If it does, then you probably have a bad app (or two) on the device, and possibly a virus or malware. These things then would need to be removed/uninstalled before you could get it to run correctly.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

 

[demimack07]

This did not work

 

[webworkings]

You may then have to do a "Hard Reset".

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the tablet.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.

 

[demimack07]

I did that just now and I chose wipe data then it rebooted and went to a screen saying 'erasing' it then got stuck on the loading screen again

 

[webworkings]

If that is the case, you may well have to get it repaired, or replaced. If under warranty, contact the manufacturer.

 

[131241n]

This did not work

did not work for me either, nothing seems to make any difference, there must be a way to force 'in' using a desktop pc, to reload android