Asus TP500LAB laptop keyboard problems

kotabass

Prominent
Oct 18, 2017
2
0
510
0
My laptop keyboard has issues where some keys wont work more often than they do work. It started with just keys on the bottom row but today it got to the point where enter and backspace doesn't work either. Now to type this I mashed on the buttons enough until they worked but this doesn't always work and usually doesn't last long. I have a feeling its a problem with the ribbon connector as I have seen other people complaining about this problem. The reason i'm posting here is I don't know if that's the problem for sure and even if it is I don't know exactly how to fix that. Any advice is appreciated.
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 

kotabass

Prominent
Oct 18, 2017
2
0
510
0


Well the top didnt help and an external keyboard did work. Im updating the Synaptics driver now. If it is the keyboard itself is there any way to fix it myself?
 
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