Im very new to this forum so sorry in advance if im suppossed to post elsewhere.
My parents bought a new laptop (ASUS TP300LD) a couple of weeks ago, so i got back home to set it up for them (installing programs, drivers and all that). They were using the laptop successfully right until i got home and started installing everything. All the drivers i downloaded and installed were from the official ASUS website. So after trying to install the Nvidia drivers for the laptop (card - Geforce 820M) the screen went black with just the cursor showing. I thought that its no biggie just needs some time to update, as it has happened to me before (i also have an asus laptop, everything was fine after 2-3 minutes). After waiting 10 mins or so i decided to restart the laptop. After the Asus badge and the windows 'loading' circle the pc went black again, only the cursor started to change rapidly between normal and blue loading circle. I've already restarted the pc numerous times, ctrl + alt + del doesnt work, holding the power button 15 seconds and turning it on again also doesnt work. Im not sure if i can refresh windows as i dont have the windows disk (the laptop doesnt even have a cd drive), nor the flash drive containing windows. The pc just came with already installed windows 8 (upgraded it to 10).
Really need help for this problem
thanks in advance.
My parents bought a new laptop (ASUS TP300LD) a couple of weeks ago, so i got back home to set it up for them (installing programs, drivers and all that). They were using the laptop successfully right until i got home and started installing everything. All the drivers i downloaded and installed were from the official ASUS website. So after trying to install the Nvidia drivers for the laptop (card - Geforce 820M) the screen went black with just the cursor showing. I thought that its no biggie just needs some time to update, as it has happened to me before (i also have an asus laptop, everything was fine after 2-3 minutes). After waiting 10 mins or so i decided to restart the laptop. After the Asus badge and the windows 'loading' circle the pc went black again, only the cursor started to change rapidly between normal and blue loading circle. I've already restarted the pc numerous times, ctrl + alt + del doesnt work, holding the power button 15 seconds and turning it on again also doesnt work. Im not sure if i can refresh windows as i dont have the windows disk (the laptop doesnt even have a cd drive), nor the flash drive containing windows. The pc just came with already installed windows 8 (upgraded it to 10).
Really need help for this problem
