Question ASUS - Vivobook flip 14 TP420IA backlit keyboard

Apr 18, 2022
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Hello. I bought a new Asus Vivobook flip 14, model TP420IA, however I can't seem to turn on the backlit keyboard, F7 responds as usual but it won't light on. It took me a while to find the user manual but it didn't solve anything for me.

I'll appreciate advice/suggestions to proceed.

Thanks
 
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