Asus X401A VGA/HDMI Not working

superspyro90

Commendable
Apr 15, 2016
2
0
1,510
I need help, my Asus X401A Laptop has it's LCD Screen missing, including the antenna, and I'm unable to even output the video via the VGA or the HDMI
 
Hi,

If I understand the issue correctly when you say the LCD screen is missing that means you don't see any display on the screen right? And about the antenna you don't have wifi connection? Here are some troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- If all these will not work I would suggest contacting ASUS specially if the laptop is still under the factory warranty.
 

superspyro90

Commendable
Apr 15, 2016
2
0
1,510
Here's the laptop in it's current condition: http://imgur.com/Rk87me2