ASUS X550D (0% remaining, not charging)

[Luis_42]

Hi!
So for the past few weeks I noticed that my laptop only charges until 85% and says (plugged in, not charging).
Batter Indicator LED lights up until 85%
And yesterday, it wont power on.
I tried to use a Lenovo charger that fits. And it powered on, but says "0% remaining, not charging".
If I remove the charger it automatically shuts down.
Battery indicator LED flashes green and amber constantly when power is off and charger is connected.

I am now considering replacing the battery or charger.
Need advice or tips before I take this to the shop. Thanks

Notes:
Asus X550d model
CPU: AMD A8 5550M 2.1ghz
Windows 10
INTERNAL/BUILT-IN BATTERY

 

[rounakr94]

Probably the battery pack has gone bad. Take it to a service center to replace the battery