Question asus zenbook ux331un fingerprint trouble

Sep 16, 2019
2
0
10
0
Hello,
I have had a problem for a month - the fingerprint reader is not working properly.
Previously everything worked properly, suddenly when switching the laptop on again, fingerprint login option did not work and it has remained so until today - I do not need it in everyday use but if there is such an option, why should I not use it?
I tried all possible and available solutions on the internet - I updated all other drivers, even bios and the problem still occurs.
But I can not install latest version of goodix fingerprint spi device:

  • Auto driver install warning:

  • Manual via device menager:
current ver.


manual update:









Still not working, any ideas on how to solve this?
Thanks in advance!
 
Sep 16, 2019
2
0
10
0
Thread starter Similar threads Forum Replies Date
LucieVdw Laptop Tech Support 2
DiogoVR Laptop Tech Support 1
R Laptop Tech Support 1
N Laptop Tech Support 1
Huema838 Laptop Tech Support 1
H Laptop Tech Support 0
C Laptop Tech Support 1
P Laptop Tech Support 2
D Laptop Tech Support 4
Y Laptop Tech Support 3
M Laptop Tech Support 1
1 Laptop Tech Support 1
R Laptop Tech Support 3
B Laptop Tech Support 1
C Laptop Tech Support 4
F Laptop Tech Support 3
J Laptop Tech Support 3
V Laptop Tech Support 5
S Laptop Tech Support 2
D Laptop Tech Support 2

ASK THE COMMUNITY