AT2020 XLR Not Picking up any audio

May 30, 2018
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I have an AUDIOBOX USB (PreSonus) and I have been having issues with my new AT2020 picking up any audio. It has a 48V button that I have on at all times. But it won't pick anything up still. Would like some help on this problem.
 
May 30, 2018
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I plug my headphones into my PC. People say it might be a bad cable but my old mic works on the same cable and audio box. so idk what the issue is.
 
May 30, 2018
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also.. I'm not talking about my audio box not picking up my audio so I can hear.. I'm saying the mic doesn't work. I was just giving you all an idea of what equipment I am using so I can avoid all the obvious questions like does it has 48V and such.
 
May 30, 2018
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It's brand new and came straight from amazon. I have no idea how it would be broken. I just got it this saturday.. and the old mic is crap its a mic from the company "Newer" I spent like $30 on it
 
May 30, 2018
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Not a 3rd party service.. Straight from amazon.
 

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