If you have 3.3 volts on pins 1 and 5, and 0 volt on pins 2 and 4 for the U11 chip. This is the reason the backlight is OFF, you need 3.3 volts on pin 4 for the backlight to be ON. Right now the pin 2 is controlling the output for the U11. Pin 2 for the U11 is connected to the EC chip, so, what is controlling the EC to give 0 volt to pin 2 for the U11? This is why I asked to verify the voltages for the U14 chip.
If you have no voltage at pin 5 on the U11 chip, this means that the chip is not receiving the 3 volts switched. Measure the voltage at pin 4 and 5 on the U10 chip, it's just beside the LCD connector. The pins number is the same has U11. You are very patient with my requests.
You have the 3.3VS on the U10 chip, but you don't have the 3.3VS on the U11 chip, the U11 chip controls the backlight off when the output on pin 4 is 0 volts. So, you need to find why you don't have 3.3VS on pin 5 of the U11 chip.
No, U10 is for the LCD power, U11 is for the control of the backlight ON or OFF. But from the schematic I have, the pin 4 of U11 is connected to pin 7 and not 5 of the LCD connector.
If you have 3.3 volts on pins 1 and 5, and 0 volt on pins 2 and 4 for the U11 chip. This is the reason the backlight is OFF, you need 3.3 volts on pin 4 for the backlight to be ON. Right now the pin 2 is controlling the output for the U11. Pin 2 for the U11 is connected to the EC chip, so, what is controlling the EC to give 0 volt to pin 2 for the U11? This is why I asked to verify the voltages for the U14 chip.