Well at least he knows when a product screwed up... unlike someone we know... who last name may or may not start with a J...
The Kin is the biggest flop I have ever seen from a top tech company. I have a friend who is an assistant manager of a Verizon store, and he told his team to not even bother unpacking the Kin after he played around with the pre-release phone he recieved.
Hopefully the WP7 phone will be better. But by the time it actually comes out I probably will be so far into Droid that I won't even care anymore. I'm gonna go out on a limb here and say Microsoft is too little to late to be a top 3 player in the smart phone market. But hey, maybe I'll be wrong.