Hello,
I have checked all my settings and they are all right, meaning when I press the shutdown button it should shut down and not go to sleep.
Sleep is not enabled.
However, whenever I have half or more of the full charge, and I want to shut down my laptop, it does not allow me to do so. The screen goes black, but the blue light (the one that indicates that there is charge left for my laptop) remains on until all the charge is drained and then switches off after a couple of hours.
I went to a technician and he told me that it was probably because updates were running i the background, but I have checked and that dos not seem to be the reason.
But sometimes, when the laptop is running on low battery and I press the shut down button, it allows me to do so therefore it shuts down without a problem.
I have no idea what to do now. It is also of Windows 10.
And it is not an old laptop or anything.
Thankyou
I have checked all my settings and they are all right, meaning when I press the shutdown button it should shut down and not go to sleep.
Sleep is not enabled.
However, whenever I have half or more of the full charge, and I want to shut down my laptop, it does not allow me to do so. The screen goes black, but the blue light (the one that indicates that there is charge left for my laptop) remains on until all the charge is drained and then switches off after a couple of hours.
I went to a technician and he told me that it was probably because updates were running i the background, but I have checked and that dos not seem to be the reason.
But sometimes, when the laptop is running on low battery and I press the shut down button, it allows me to do so therefore it shuts down without a problem.
I have no idea what to do now. It is also of Windows 10.
And it is not an old laptop or anything.
Thankyou