Battery won't charge(plugged in, charging 0%available)

[Freddy_Two_Shoes]

Hello, I need to ask a question about my battery. I removed it unexpectedly some time ago. I installed a new cooler fan on it but it wasn't compatible so it didn't cool. I ran a videogame so I'd check the GPU temperature. My laptop turned off by itself because the CPU must've overheated and I figured that but I kinda panicked in the moment and I removed the AC cable and then the battery while the laptop didn't turn off completely. It had just gone black screen but the lights above the keyboard were on. It was about to shut down completely I assume. Anyway, it was then when I removed both the charger and the battery and installed a compatible cooler on it.

After I did that, Windows showed me that my battery level was a 93% and charging but it wouldn't charge past that even though the tool tip said it was. I took off the charger and let the battery discharge. It went to 3% and then the laptop turned off by itself because it was out of power. I turned on the laptop afterwards without the charger plugged in so that I'd drain the battery completely. After I made sure the battery was completely depleted (pressing the power button would give me no reaction with the battery in), I plugged the charger back in and turned on my laptop. Everything seemed to be working great but my battery level stays at 0% since then even though it's been plugged in ever since. I even let the laptop charge while turned off and when I turn it on it still says 0% available. The tool tip says "0% available (plugged in, charging)". The little orange light that tells me that the battery is charging, below the touch pad, is turned on and it stays that way but the battery isn't charging. It turns off if I remove the battery and use the laptop with the charger only. If I remove the charger and only let the battery in while the laptop is turned on, the laptop will stay on and notify me that I am low on battery, but it won't turn off. If I remove the battery, it's warm if I touch the place where the pins go in but normal temperature otherwise.

I don't want to buy a battery if the problem isn't for certain with the battery itself. Unfortunately, I can't test the battery on a similar laptop because I don't have one available, nor do I have another battery to test on my laptop.

I doubt that the battery is broken, somewhat, because when I discharged it down from 93%, it took about an hour to discharge completely. I am just wondering what might be the issue.

Thanks

 

[Zooshooter]

Batteries now have charging circuits built into them that relay their charge level. You may have damaged this circuit. I'd recommend a new battery.

 

[Zaki Azizi]

my problem is eventually solved ! you know why ???!!! i,ll tell you i did whatever i learnt from these kind of websites and none of theme was of use until the time when a golden thought came up in my mind and it was updating BIOS
hahahaha my problem is solved.

 

[shaosave]

I have the same problem plugged in, charging 0%available. I tried all things I can find from web but not help. Could you please share te way how do you solve the problem.

Thanks a lot

 

[pradeepali82]

I have the same problem plugged in, charging 0%available. I tried all things I can find from web but not help. Could you please share te way how do you solve the problem.

Thanks a lot

Did you ever find a way to charge your laptop battery? I have the same problem!

 

[rickysticky]

i ripped apart my battery carefully, charged each group of cells in 3.7 v with a 5 volt usb iPhone charger, i just cut end of usb cord and wired it to the battery cells and let each group charge for 30 min, i had 3 groups in my 9 cell battery pack so took hour and 30 min to boost a charge in the cells, after boost i put the battery back together and put in laptop, it fired rite up off the battery, it was only at 3% but enough charge to power the batterys charging chip allowing it to charge again. My battery is brand new and i allowed it to go to 0% which ruins some batterys, the charger chip buikt in the battery shuts off and so the battery needs a simple boost described above, saved me $70 lol

 

[rickysticky]

make sure the polarity is correct when wiring for charging, and only charge for 30 min max

 

[Carlson Neubroner]

if you using a laptop try removing the battery and place it back in see if it worked.. but sad enough for me my laptop is a razer blade 14 inch and the battery cannot be removed . gg for me den, ive seen some videos about how to fix it though people try to go to their device manager and uninstall or disable the microsoft ACPI-compliant control method battery and install or enable it back again . seems to work for some.

 

[eprettig]

my problem is eventually solved ! you know why ???!!! i,ll tell you i did whatever i learnt from these kind of websites and none of theme was of use until the time when a golden thought came up in my mind and it was updating BIOS
hahahaha my problem is solved.

Hi! I am having the same problem, but I am getting an error when I try to update my bios, it says battery needs at least 10% available. Since I am stuck at 0% available,it wont do it... how did you get yours to work?

 

[Vikas Tope]

had the same problem with my asus k55vm machine.it said 0 % available,plugged in charging.the battery level never rised.i just disabled the power saving feature in the bios setup and voila!! my battery powered up

 

[pemula]

had the same problem with my asus k55vm machine.it said 0 % available,plugged in charging.the battery level never rised.i just disabled the power saving feature in the bios setup and voila!! my battery powered up

how to disable the power saving feature inthe bios setup? My laptop is acer aspire 4752. Thank you.

 

[spoolin01]

Here's a solution that's worked for me to bring back a half dozen batteries - but all in the same model of laptop - that appeared to be stuck at "0% - plugged in, charging". No doubt there can be more than one cause for this problem, and this method may not work for all.

This describes a solution that's worked for me for laptops running Windows XP. Windows 7 has an additional driver for the battery, and I haven't confirmed that this works for Win7 machines as well.

1- with battery installed and AC adapter plugged in, boot up laptop. Go to the Power Options control panel (may also be accessible by right-cling the battery status icon in the System Tray). Set the System Standby option when plugged in to Never. I also chose the Always On Power Scheme, but I don't know if this aspect is crucial, whereas I'm pretty sure the long or Never sleep/standby option is. It should be OK to let the monitor and HDD have a timer setting for turn-off, but if in doubt, put them to Never as well, esp the HDD. I also had the Running on Batteries System Standby set to Never, but I wouldn't think that applied in this case, as the AC adapter is being used. However, just to be sure, set it to Never!

I suspect that the reason most people think their laptops are stuck at "0%-charging", is because the laptops go to sleep before the battery finally builds up enough initial charge to get going. I don't understand why a 0% battery doesn't charge or show charge improvement immediately, but that seems to be the case, at least for the laptops I've been working with. Frankly, I don't even know for sure that the following driver trick is necessary, but it's often recommended for battery charging issues, so I've been doing that piece as well.

2- go to the Device Manager and find the Batteries>Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Go to the Action menu at the top of Device Manager, and Scan for Hardware Changes. This will reinstall the driver (as will logging off and on, or re-booting).

3- wait one to two hours. The battery should start to show increased % charge level. If not, try uninstalling and re-installing the driver again, and waiting another hour or two. If that doesn't work, try the method where you boot w/o the battery, uninstall the driver, shut down, and re-boot with the battery. At the moment I don't think that adds anything to the simpler method, but who knows. This is voodoo after all.

One note of caution. The laptops I've been using this on are sold with 65W AC adapters, and normally idle at 20W with the screen on, but I notice when the battery starts charging, and until it gets to nearly full, it is drawing 90W!! This will likely burn out an adapter of lower rating, so if your laptop has the 65W adapter that's common for recent vintage laptops, find a higher rated one to do this process with. A 90W adapter is not hard to find for most laptops, and up to 120W is usually out there. I use a Kill-A-Watt P3 to monitor wattage, so I just watch the display to see when the battery finally starts charging, instead of constantly checking the System Tray status indicator.

Note for Windows 7 users: Win7 has second battery device listed in Device Manager, and it can't be uninstalled unless you're in Safe Mode. I'm fairly sure that I used Win7 versions of my laptop model to bring back some 0% batteries awhile ago, but I can't recall for sure. If this method above doesn't work for you, you could try it while booted into Safe Mode, so that both battery drivers can be put through the uninstall/install cycle.

 

[pemula]

Thank you for the solution, but it doesn't work to my laptop. I think my batteries need to replace.

 

[spoolin01]

It worked for me on 8 batteries, didn't work for 4. I guess some batteries are really dead!

 

[2013Lucas]

Here's a solution that's worked for me to bring back a half dozen batteries - but all in the same model of laptop - that appeared to be stuck at "0% - plugged in, charging". No doubt there can be more than one cause for this problem, and this method may not work for all.

This describes a solution that's worked for me for laptops running Windows XP. Windows 7 has an additional driver for the battery, and I haven't confirmed that this works for Win7 machines as well.

1- with battery installed and AC adapter plugged in, boot up laptop. Go to the Power Options control panel (may also be accessible by right-cling the battery status icon in the System Tray). Set the System Standby option when plugged in to Never. I also chose the Always On Power Scheme, but I don't know if this aspect is crucial, whereas I'm pretty sure the long or Never sleep/standby option is. It should be OK to let the monitor and HDD have a timer setting for turn-off, but if in doubt, put them to Never as well, esp the HDD. I also had the Running on Batteries System Standby set to Never, but I wouldn't think that applied in this case, as the AC adapter is being used. However, just to be sure, set it to Never!

I suspect that the reason most people think their laptops are stuck at "0%-charging", is because the laptops go to sleep before the battery finally builds up enough initial charge to get going. I don't understand why a 0% battery doesn't charge or show charge improvement immediately, but that seems to be the case, at least for the laptops I've been working with. Frankly, I don't even know for sure that the following driver trick is necessary, but it's often recommended for battery charging issues, so I've been doing that piece as well.

2- go to the Device Manager and find the Batteries>Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Go to the Action menu at the top of Device Manager, and Scan for Hardware Changes. This will reinstall the driver (as will logging off and on, or re-booting).

3- wait one to two hours. The battery should start to show increased % charge level. If not, try uninstalling and re-installing the driver again, and waiting another hour or two. If that doesn't work, try the method where you boot w/o the battery, uninstall the driver, shut down, and re-boot with the battery. At the moment I don't think that adds anything to the simpler method, but who knows. This is voodoo after all.

One note of caution. The laptops I've been using this on are sold with 65W AC adapters, and normally idle at 20W with the screen on, but I notice when the battery starts charging, and until it gets to nearly full, it is drawing 90W!! This will likely burn out an adapter of lower rating, so if your laptop has the 65W adapter that's common for recent vintage laptops, find a higher rated one to do this process with. A 90W adapter is not hard to find for most laptops, and up to 120W is usually out there. I use a Kill-A-Watt P3 to monitor wattage, so I just watch the display to see when the battery finally starts charging, instead of constantly checking the System Tray status indicator.

Note for Windows 7 users: Win7 has second battery device listed in Device Manager, and it can't be uninstalled unless you're in Safe Mode. I'm fairly sure that I used Win7 versions of my laptop model to bring back some 0% batteries awhile ago, but I can't recall for sure. If this method above doesn't work for you, you could try it while booted into Safe Mode, so that both battery drivers can be put through the uninstall/install cycle.

YES , It worked very well for me in just 2 minutes as spoolin01 explained! Thank you so much spoolin01

 

[ethernet9]

Determine State - Enter DOS issue cmd :
powercfg /batteryreport
= on a laptop you get a WEALTH of information in an HTML report. Here's some highlights.
Issue Powercfg -energy in admin mode

Both indicated my ASUS battery was fine at at the full voltage.
It appears some powermanagement drivers are incompatible and new drivers or reinstalling them are not the solution. It may be a INTEL driver know incompatibility - but vendors are staying silent on this one.
Again on ASUS the autoupdate did not resolve it.
Going to Windows 10 or windows 7 might fix it if they don't release a newer updated bios