Archived from groups: rec.photo.digital (
More info?)
On Wed, 03 Aug 2005 21:14:11 -0500, Proteus <nospam@nowhere.net>
wrote:
>Nostrobino wrote:
>
>>
>> "Proteus" <nospam@nowhere.net> wrote in message
>> news:rBaIe.3838$Tt6.925@fe04.lga...
>>> Nostrobino wrote:
>>> ...
>>>> Did your *credit card company* tell you that, or did you hear it from
>>>> someone in a bar? It seems extremely unlikely to me. Sounds like
>>>> bullshit,
>>>> in fact. Did you call you credit card company when you "saw [you were]
>>>> being shafted" in that way?
>>>>
>>> ..
>>>
>>> Credit card company. I called and talked to credit card customer service
>>> about that.
>>
>> Well, that's interesting. I just called my credit card company to ask for
>> their policy in such a situation, but they are now apparently outsourcing
>> their customer service to India (as so many other companies are), with the
>> result that I spoke to a woman whose English I could barely understand.
>> But what she *seemed* to be saying was that in such a situation (i.e.,
>> seller tries to refuse cancellation of an order even though out of stock)
>> I could call the c.c. company and they would straighten it out with the
>> seller. She definitely did say I would *not* be "held hostage" on the
>> order as you stated in your post.
>>
>> I suppose different c.c. companies have different policies.
>>
>> Now I'm sure that if a seller *clearly states* in his ad that the order
>> cannot be cancelled (e.g., for a special-order item) that would be
>> different, obviously. But if the item is represented as being in stock and
>> really isn't, I cannot imagine any reputable credit card company letting
>> the seller hold the customer hostage in that way.
>>
>> N.
>
>
>You are preaching to the choir. I have no reason to lie, and I really do not
>care if you believe me; I am just relaying an actual incident. Use it or
>lose it. Maybe policies have gotten better, that was 3 years ago.
I know that for mail or telephone orders, if the item can't be shipped
within 30 days of receipt of the order, the retailer must notify the
customer, and offer a refund or cancelation.
I don't know if that pertains to online orders, too, but I would think
it does.
Anyone know?
--
Bill Funk
replace "g" with "a"
funktionality.blogspot.com