Question Beware of AT&T's deceptive "trade-in" policy

Dec 5, 2021
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AT&T says they will give you a large "trade-in" for your old phone.

Hidden in the fine print is the detail that you will receive the trade-in in small payments over 36 months. If it anytime you cancel your phone plan you lose the remaining "trade-in" payments.

When speaking with one of their representatives, they admitted that this is a way of getting you to stay with them for three years. It's basically a way of tricking you into behaving as though you have a contract. You won't want to cancel the plan and lose the remaining "trade-in" payments.

What I have since discovered is that I will save more money if I switch to another cheaper carrier and forfeit the remaining "trade-in" payments. Unfortunately I'm still lost about $800, what Apple would've given me for my old phone.
 

COLGeek

Cybernaut
Moderator
Not that it makes this any more tolerable, but I am sure this was explained in the "fine print" of the agreement that was presented to you. Many fail to read through such documents, only to be "surprised" later.
 
Dec 5, 2021
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Yes, it was in the fine print. I didn't realize that I was dealing with skumbaggs. I've never heard of a "trade-in" being applied over 36 months!!!

Had I known AT&T played ball this way I still wouldn't have read the fine print. I would have taken my business elsewhere.
 

COLGeek

Cybernaut
Moderator
Yes, it was in the fine print. I didn't realize that I was dealing with skumbaggs. I've never heard of a "trade-in" being applied over 36 months!!!

Had I known AT&T played ball this way I still wouldn't have read the fine print. I would have taken my business elsewhere.
Understood. You still have choices. Sorry for your hassles. Good luck.
 
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