Black Screen, Fan and Keyboard Lights Operational

[01224121a]

Black Screen, Fan and Keyboard Lights Operational

Tried reboot, power drain, disconnecting battery + holding power button 2 minutes, moved RAM sticks (did not replace), external monitor (black screen as well). From what I’ve been reading, it appears to be an issue with my motherboard. Laptop came with Windows 10. Please help, specs are below.

Alienware 17
Intel(R) Core(TM) i7-6700HQ (Quad-Core, 6MB Cache, up to 3.5GHz w/ Turbo Boost)
Windows 10 Home-HE (64bit) English
128GB M.2 SATA 6Gb/s SSD (Boot) + 1TB 7200RPM SATA 6Gb/s (Storage)
32GB Dual Channel DDR4 2133Mhz (16GBx2)
NVIDIA(R) GeForce(R) GTX 980M with 8GB GDDR5

 

[01224121a]

Well was worth a shot. Hopefully the repair doesn't cost you too much. Best of luck!

So this means both RAM sticks are faulty?

It's possible. But more than likely, its an issue with the motherboard.
You could try this:
http/www.dell.com/support/article/us/en/04/sln301863/alienware-13-r2-15-r2-and-17-r3-2-or-4-beeps-after-upgrading-or-replacing-the-system-memory?lang=en

Thanks for all the help, it’ll definitely be useful for tomorrow.

 

[prince_xaine]

Well was worth a shot. Hopefully the repair doesn't cost you too much. Best of luck!

So this means both RAM sticks are faulty?

It's possible. But more than likely, its an issue with the motherboard.
You could try this:
http/www.dell.com/support/article/us/en/04/sln301863/alienware-13-r2-15-r2-and-17-r3-2-or-4-beeps-after-upgrading-or-replacing-the-system-memory?lang=en

I located the CLRP1 pins and used a flathead to touch both at the same time. Nothing afterwards.

Now it doesn't do anything?

 

[01224121a]

Now it doesn't do anything? [/quotemsg]

Yeah no beeping at all, even after retrying the RAM stick.

 

[prince_xaine]

Now it doesn't do anything?

Yeah no beeping at all, even after retrying the RAM stick.[/quotemsg]

Wow I think I made it worse. Now I feel terrible

 

[01224121a]

Wow I think I made it worse. Now I feel terrible

It’s all good. I gotta get some sleep. Thanks for the help, wish me luck on getting this thing fixed.