Black screen in asus zenfone zb500kg

G

Guest

Guest
I bought this phone last Feb. 7, 2017. There is a time that camera shows black screen and can only exit by home button. I restart it and its working fine again. After some time, if i will use camera, black screen will show again.i installed other cam but nothing worked. So maybe its the phone. This phone is actually a replacement. The first phone had a camera defect also. I thought after replacement, my problem will be gone. But here i am, facing the same problem. Im taking good care of my phone. But i dont know what happened and i dont know what to do. I hope you can give me answers to my problem. And also, there is a badge in system update. I updated it but it is still there. Please help. Thanks.
 

werewolf303

Distinguished
Sep 13, 2011
1
0
18,520
1
I do experience black screen camera problem. I went to MSI-ECS center service in Taguig City, Philippines (ASUS) not repair hardware. Only software system so it resolved. Thanks to MSI-ECS center service!

If you can contact to ASUS center service place.

Sorry for bad English!
 

bignastyid

Splendid
Moderator
MERGED QUESTION
Question from Cessie : "Black screen in asus zenfone zb500kg"



 

werewolf303

Distinguished
Sep 13, 2011
1
0
18,520
1
I do experience black screen camera problem. I went to MSI-ECS center service in Taguig City, Philippines (ASUS) not repair hardware. Only software system so it resolved. Thanks to MSI-ECS center service!

If you can contact to ASUS center service place.

Sorry for bad English!
 
Thread starter Similar threads Forum Replies Date
H Android Smartphones 1
abdohallah Android Smartphones 1
StrickOut Android Smartphones 4
S Android Smartphones 1
H Android Smartphones 1
D Android Smartphones 1
D Android Smartphones 4
M Android Smartphones 1
M Android Smartphones 1
J Android Smartphones 1
S Android Smartphones 1
J Android Smartphones 1
L Android Smartphones 1
T Android Smartphones 1
M Android Smartphones 1
A Android Smartphones 1
A Android Smartphones 1
S Android Smartphones 1
P Android Smartphones 1
S Android Smartphones 9

ASK THE COMMUNITY