Black screen on my packard bell easynote TJ74

Fiona_2

Commendable
Apr 9, 2016
1
0
1,510
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My easynote TJ74 has been off for around six months and i decided to see if it would start again. Its charging up perfectly and everything starts up except i have a black screen. Ive checked with an external monitor but still a black screen, can anyone tell me how to fix this?
 
Hi,

Here are some troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If these will not work do reseat the RAM's, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If these will still not work, do test the laptop if it will boot up without its battery connected.
- Do also try a different AC adapter that has the same voltage and see if it will boot up or not.
- The problem lies in the motherboard itself if all these steps will not work.
 
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