Hi all! I need some help with my computer, which is a Compaq Presario CQ60 (purchased in 2009, but I believe it was made in 2008 as, in 2015, I noticed one of its installed softwares had the year 2008 on it).
On October 24, the computer was running fine. I was able to get online, check my emails, save 4 pictures and then upload them to one of the Facebook groups that I'm apart of, and open, write in, and save something to a document. I was also able to play the games that I play on Facebook (the only annoyance that occurred on this day was me getting the message of Adobe Flash Player not being able to be run when I went to play them games). When I logged out, I had no idea that something would happen the next day much less that I'd be in need of buying a new computer.
On October 25, I went to get on my computer and this is what happened. The startup screen with all the BIOS showed up then a black page with a blinking white underscore came up. I wasn't able to go past that page. No errors or anything were seen; I did try to access the BIOS a few days later and was able to get into them. Normally, the WiFi light would go from orange to blue in a micro second after the computer's turned on; on the 25th of October, this didn't happen. That light stayed orange. When I pressed the Caps lock and Numb lock buttons, the lights showed on the keyboard but they were very faint (so much so that I had to really look for them). While there was a sound present when the computer was turned on, it's nothing like what I've found in my research (instead of a click or buzz, I hear a scweeing sound, which happens four or five times before changing over to something that I associate to a multi-disc CD stereo/player switching CDs. The latter sound is heard two to three times before nothing else is heard; it's present to the lower left side of my computer, near to where the touchpad is).
No error messages were seen on October 24 or even on the days preceding it. When my computer went into Sleep Mode due to no activity, it came back on right after I touched the touchpad. No files (pictures or documents) were seen as missing on them days, and I had no trouble in accessing them either. The internal battery was going out, but I kept the computer on an external battery (at the time of my logging out on the 24th of October, the battery strength said 85%). My computer was a Vista, and was updated to Windows 10 when that was released (no issues were encountered on my end when I ran the update).
What happened with my computer? Through basic research, I did narrow down two possibilities but neither seem to be consistent with what's going on (one is a motherboard failure while the other is a hard drive failure).
On October 24, the computer was running fine. I was able to get online, check my emails, save 4 pictures and then upload them to one of the Facebook groups that I'm apart of, and open, write in, and save something to a document. I was also able to play the games that I play on Facebook (the only annoyance that occurred on this day was me getting the message of Adobe Flash Player not being able to be run when I went to play them games). When I logged out, I had no idea that something would happen the next day much less that I'd be in need of buying a new computer.
On October 25, I went to get on my computer and this is what happened. The startup screen with all the BIOS showed up then a black page with a blinking white underscore came up. I wasn't able to go past that page. No errors or anything were seen; I did try to access the BIOS a few days later and was able to get into them. Normally, the WiFi light would go from orange to blue in a micro second after the computer's turned on; on the 25th of October, this didn't happen. That light stayed orange. When I pressed the Caps lock and Numb lock buttons, the lights showed on the keyboard but they were very faint (so much so that I had to really look for them). While there was a sound present when the computer was turned on, it's nothing like what I've found in my research (instead of a click or buzz, I hear a scweeing sound, which happens four or five times before changing over to something that I associate to a multi-disc CD stereo/player switching CDs. The latter sound is heard two to three times before nothing else is heard; it's present to the lower left side of my computer, near to where the touchpad is).
No error messages were seen on October 24 or even on the days preceding it. When my computer went into Sleep Mode due to no activity, it came back on right after I touched the touchpad. No files (pictures or documents) were seen as missing on them days, and I had no trouble in accessing them either. The internal battery was going out, but I kept the computer on an external battery (at the time of my logging out on the 24th of October, the battery strength said 85%). My computer was a Vista, and was updated to Windows 10 when that was released (no issues were encountered on my end when I ran the update).
What happened with my computer? Through basic research, I did narrow down two possibilities but neither seem to be consistent with what's going on (one is a motherboard failure while the other is a hard drive failure).
/support.microsoft.com/en-us/kb/929833
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