Blue Screen of Death

mthacker55

Estimable
Nov 11, 2015
1
0
4,510
Hi hows a goin? i have recently been getting these blue screen errors on my laptop, i will be watching videos or just scrolling through my browser and all of a sudden my screen will go white towards the middle start flashing some lines across the screen and will restart and give me a blue screen error. I have recorded the error codes in hopes of posting them and someone being able to help me thank you very much.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80027BE010
BCP2: FFFFF88003D0E860
BCP3: FFFFFFFFC0000001
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1



 
Hi,

Please do try updating the drivers of your laptop first.
- Start with your graphics card.
- Go to Device Manager and uninstall the graphics driver.
- Open Programs and Features and uninstall anything related to your graphics card.
- Download and install the latest driver there is from the manufacturer site and reboot your laptop.
- If the same problem will persist try doing a complete virus/malware scan.
- Here's a link for tutorials and tools you can use.
http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html