Bought a brand new Toshiba Satellite laptop /notebook. ..I have had nothing but trouble with it ever since. It will not sta

[pcnovice47]

Needing help with getting my Toshiba laptop to keep an Internet connection.

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the wifi adapter.
- Go to Device Manager and uninstall the wifi adapter.
- Once uninstalled, reboot the laptop and it should reinstall the driver automatically.
- After the reboot do test it again and see if the same problem will persist or not.
- Next to try would be to disable your antivirus software. Do observe if the same problem will happen while the Antivirus is off.
- If the same problem will happen, do a power cycle with the modem and router that maybe the cause of the problem as well.
- Turn both modem and router off for a second then turn them back on then test it again.
- Last option would be to reinstall Windows itself.

 

[Tradesman1]

Go to your laptops website and see if they have a newer version of the drivers, also check for BIOS updates

 

[pcnovice47]

Hi,

Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the wifi adapter.
- Go to Device Manager and uninstall the wifi adapter.
- Once uninstalled, reboot the laptop and it should reinstall the driver automatically.
- After the reboot do test it again and see if the same problem will persist or not.
- Next to try would be to disable your antivirus software. Do observe if the same problem will happen while the Antivirus is off.
- If the same problem will happen, do a power cycle with the modem and router that maybe the cause of the problem as well.
- Turn both modem and router off for a second then turn them back on then test it again.
- Last option would be to reinstall Windows itself.

 

[pcnovice47]

Thank you so much! I will try these suggestions.