Brand new black out at the start :(

Somsomccc

Prominent
Apr 18, 2017
3
0
510
Guys please i need help too :(
I just bought asus x541u 7thgen today. After charge 3 hrs turn it on haven't done the settings yet and it gone black out :( shop closed this is so frustrated what should i do? Thinking of get refund and use my antique one already:'( please help
 

Somsomccc

Prominent
Apr 18, 2017
3
0
510

Hi, it's work now :) was just unpack and during first setting it gone black out :( can see mouse cursor but can do nothing.. been read through previous q/s and now it working normally..thanks :)