• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Solved! Broken laptop connected to TV moniter, only shows mouse with black background

Status
Not open for further replies.
Jun 30, 2020
2
0
10
I have a broken samsung computer connected to a TV. I have been able to use it without any problems.Today,though, the TV screen only shows the mouse/curser with a black background. I have tried: turning the laptop on and off, disconnecting and reconnecting to the TV, FN+F5, CTRL+ALT+DELETE, removing the battery. If anyone knows how to fix this problem please reply. I urgently need to use the laptop. Thankyou!
 
Solution
I'm not sure what your signal source is so this may or may not help you. I have a motorhome. We go south for the winter. It has a 2007 vintage flat screen TV in it. Two winters ago, I used Amazons Fire stick to stream on this TV with no problem. Over the summer I got a new Fire stick. I used it at home for several months and everything was fine. We took it on the road with us last winter. When I hooked it up on our first night out, I got a black screen like you describe. The TV worked fine without it. After doing a lot of research, I learned that the new Fire stick has a validation on power up that looks for a response from the TV before proceeding. It was some kind of piracy prevention I can't remember much more than that...
I'm not sure what your signal source is so this may or may not help you. I have a motorhome. We go south for the winter. It has a 2007 vintage flat screen TV in it. Two winters ago, I used Amazons Fire stick to stream on this TV with no problem. Over the summer I got a new Fire stick. I used it at home for several months and everything was fine. We took it on the road with us last winter. When I hooked it up on our first night out, I got a black screen like you describe. The TV worked fine without it. After doing a lot of research, I learned that the new Fire stick has a validation on power up that looks for a response from the TV before proceeding. It was some kind of piracy prevention I can't remember much more than that. When it doesn't get it, it goes black. I had the same problem when I hooked up a newer bluray player. Someone in the RV park where we were staying had a 2 year old Samsung TV they sold us for $50. The fire stick and the bluray player both worked on the new TV. I remember reading that Amazon sells some kind of digital splitter that blocks the request from peripheral device and lets the signal pass through. I never went that step because the $50 TV was available and I didn't have to.
 
Solution
Status
Not open for further replies.