Can it stop booting if two antivirus guards are installed?

G

Guest

Guest
Hello,i installed Kaspersky
2011,and on restarting hte laptop,it refused to boot,it showed ie,"start windows normally,safe mode,etc"also before that there was another anti-virus that never worked,so decided to insatall this,wahat up?
 

plasmastorm

Distinguished
Oct 18, 2008
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0
18,660
Kaspersky will not allow you to install it if there is another antivirus already on the system.

Try asystem restore / rollback to before you installed it.
 

evongugg

Distinguished
Jul 6, 2006
74
0
18,610
Uninstall the spy sweeper in safe mode.

You can't have 2 antivirus/antispyware programs on the same PC. They fight each other.