Question Can someone help me with my groove on wireless earphones?

[Dayanx]

Basically my earbuds were working great until this week my left earbud and right earbud sometimes don’t pair or don’t charge at all, yes all magnets work they don’t fall out or anything so I don’t know what’s wrong

 

[hang-the-9]

If they are not working properly, first step is to contact the vendor for warranty support.