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Archived from groups: alt.cellular.cingular (More info?)
"H.C." <Invalid@replyviausenet.net> wrote in message
news:mI-dnSCNTrkXrxLdRVn-sw@comcast.com...
> Well, it used to work. I'm not talking about inside my apartment, but,
the
> parking lot, and within a square mile of this area. I spoke to Customer
> care about the situation and I was told that my area is rated low to
medium
> for GSM coverage. So I'm saying they are not providing the service that I
> am paying for. That's all.
If it used to work at your apartment and now it doesn't, then they will
likely let you out if you return the phone if you get the right customer
service rep. But, assuming you were on GSM when it worked, and are still on
GSM now and they haven't reduced the power on your closest tower, they
aren't required by law to let you out of your contract. Perhaps you should
have them replace the handset if your signal has decreased and they haven't
had to reduce the power on the tower for some reason. Whatever service you
change to, it would be a good idea to make sure it works where you need it
to during the "trial period" to make sure you don't get yourself into this
mess again.
"H.C." <Invalid@replyviausenet.net> wrote in message
news:mI-dnSCNTrkXrxLdRVn-sw@comcast.com...
> Well, it used to work. I'm not talking about inside my apartment, but,
the
> parking lot, and within a square mile of this area. I spoke to Customer
> care about the situation and I was told that my area is rated low to
medium
> for GSM coverage. So I'm saying they are not providing the service that I
> am paying for. That's all.
If it used to work at your apartment and now it doesn't, then they will
likely let you out if you return the phone if you get the right customer
service rep. But, assuming you were on GSM when it worked, and are still on
GSM now and they haven't reduced the power on your closest tower, they
aren't required by law to let you out of your contract. Perhaps you should
have them replace the handset if your signal has decreased and they haven't
had to reduce the power on the tower for some reason. Whatever service you
change to, it would be a good idea to make sure it works where you need it
to during the "trial period" to make sure you don't get yourself into this
mess again.