I have an ACER 2-in-1, 11" Windows 10 lap-tablet. I have been extremely pleased with it with one exception. Since 2019 I cannot download and install any new Windows update. This is because of a memory issue. (Why since 2019 and only no dealing with it? Only just this week finally installed powerful enough wifi in the house to work this problem.)
The updater has filled my 32 GB SSD with update files that I can not see nor delete nor sift... More than 13 GB.
I have run Clean Disk, I have tried a few things from other sources, I looked for the "windows.old" folder. There wasn't one. Nothing has worked.
When I use he disk cleaner tool in the System Tools, I see more than 9 GB of apps, but do not have 9 GB of apps. The app states more than 20 GB of system but will not allow me to look at any of it. It shows 1.9 GB of temp files, but when I pull up the list there is less than 30 MB and even none of that will actually delete.
What can I do? I need this lap-tablet. I have a fully licensed full version of Word, but without the Windows update, it will not update my Word. And I cannot just delete and start over, I do not have those technical skills and I am worried about losing my version of Word (my license is under an ancient logon that is long gone.)
Any suggestions will be tried. Thanks everyone.
The updater has filled my 32 GB SSD with update files that I can not see nor delete nor sift... More than 13 GB.
I have run Clean Disk, I have tried a few things from other sources, I looked for the "windows.old" folder. There wasn't one. Nothing has worked.
When I use he disk cleaner tool in the System Tools, I see more than 9 GB of apps, but do not have 9 GB of apps. The app states more than 20 GB of system but will not allow me to look at any of it. It shows 1.9 GB of temp files, but when I pull up the list there is less than 30 MB and even none of that will actually delete.
What can I do? I need this lap-tablet. I have a fully licensed full version of Word, but without the Windows update, it will not update my Word. And I cannot just delete and start over, I do not have those technical skills and I am worried about losing my version of Word (my license is under an ancient logon that is long gone.)
Any suggestions will be tried. Thanks everyone.