Cant change laptop screen brightness

Jglass0316

Commendable
Jul 7, 2016
4
0
1,510
0
Hi,
I recently bought an asus fx502vm from amazon yesterday, and I just recently got my hands on it. Everything works perfectly fine, but when i went to tone down the brightness, the icon for changing screen brightness in windows 10 showed up and was scrolling up and down, but the brightness never actually changed. I tried to go into the power options to change the brightness from there, but i couldn't get it to work either. Anyone have any solutions?

Thanks for the help!
 

WildCard999

Estimable
Jul 18, 2014
334
0
5,210
66
Not sure if this will work but try changing it using the FN key & F# key(s). There should be a brightness icon on one of the F# keys on the top of your keyboard and the FN key is on the lower bottom left.
 

Jglass0316

Commendable
Jul 7, 2016
4
0
1,510
0


That was my first attempt at trying to change the brightness. Nothing happened unfortunately :I
 
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