Can't get IP Vanish app to work on my firestick

[leach234]

Hi. I hooked up an Amazon firestick to my LG OLED55B6P TV, which supports Android applications, then installed IP Vanish on the fire stick and subscribed to IP Vanishe's VPN service.
When I go to websites to check my IP address it hasn't changed to match the VPN IP address provided by IP Vanish. I can't get anyone at their company to answer my e-mails. What is going on? I use a 5031NV modem provided by ATT U-verse if that matters.

 

[Ralston18]

Try the "To see if your VPN is affected" test about 1/2 the way down the page at following website:

http/lifehacker.com/how-to-see-if-your-vpn-is-leaking-your-ip-address-and-1685180082

 

[Alabalcho]

The fact that Firestick "supports Android applications" does not necessary mean it supports "every Android application", especially one dealing on low-levels like VPN clients.